Business Executive, Mwananchi Courier

• Aug 2020 - Present

Job Purpose: To develop, maintain and increase a solidly dependable client base, to sell courier opportunities and provide an effective service to clients so as to maximize sales volumes and revenue targets. Main Responsibilities: The successful candidates will be responsible for the following key result areas: Sourcing of courier business in line with the courier sales strategy: Maximizing volume and revenue in cash sales and credit sales for increased profitability; Maintaining good customer relations through regular customer visits; Ensuring prompt debt collection within the agreed credit period; Identifying courier sales agents; Developing courier business and planning for the implementation; and Maintaining close liaison with relevant departments and making monthly sales and collection reports to the Distribution Assistant and Market Development Manager Show less

Customer Service Support Specialist

• Apr 2018 - Jun 2020

• Obtains client information by answering telephone calls; interviewing clients; verifying information. • Determines eligibility by comparing client information to requirements. • Establishes policies by entering client information; confirming pricing. • Informs clients by explaining procedures; answering questions; providing information. • Maintains communication equipment by reporting problems. • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. • Updates job knowledge by studying new product descriptions; participating in educational opportunities. Show less

Commnication Officer

• Apr 2018 - Mar 2019

Producer and Script Writter

• Jan 2018 - Apr 2018

Producer, Script writter and Voice over

• Apr 2017 - Mar 2018

Radio Presenter & Producer

• Jun 2016 - Aug 2016

Responsibilities on producing and presenting documentary program of (Entrepreneurship) (you tube www.barmedas.tv ujasiriamali wa bustani na samaki) and Voice over. Responsibilities on producing and presenting documentary program of (Entrepreneurship) (you tube www.barmedas.tv ujasiriamali wa bustani na samaki) and Voice over.

Radio Presenter & Producer

• Jun 2015 - Aug 2015

Responsibilities on presenting, editing news script , editing audios and preparing script for other presenters. Responsibilities on presenting, editing news script , editing audios and preparing script for other presenters.