Experience

Z5 Inventory

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Inventory Specialist

  • May 2020 - 3 years 8 months



BEMER USA LLC - Medical Device

• Bilingual Customer Support Lead (English-French)

  • Sep 2017 - May 2019

  Greater San Diego Area • Provided general customer support to the management team. • Answered phone calls, sent/received faxes, email, coordinated, managed and composed correspondence. • Maintained and updated electronic files including: client documents, reports, and other compliance related paperwork. • Coordinated with existing customer support team to fulfill customer and distributor needs, in a timely and professional manner. • Handled sensitive information with professionalism and… Show more • Provided general customer support to the management team. • Answered phone calls, sent/received faxes, email, coordinated, managed and composed correspondence. • Maintained and updated electronic files including: client documents, reports, and other compliance related paperwork. • Coordinated with existing customer support team to fulfill customer and distributor needs, in a timely and professional manner. • Handled sensitive information with professionalism and integrity. Show less



Holiday Systems International

• Business Management Intern

  • Jan 2016 - Dec 2016

  Las Vegas, Nevada B2B (Business-to-Business) Department: • Assisted with client inquiries, concerns and defused negative situations. • Addressed all client correspondence and communication including emails, letters and phone calls. • Managed and updated client database. • Conducted client satisfaction surveys. Reviewed, evaluated and concluded on the customer service satisfaction. • Prepared documentations and presented employees’ benefits program. Inventory Department: • Acquired third… Show more B2B (Business-to-Business) Department: • Assisted with client inquiries, concerns and defused negative situations. • Addressed all client correspondence and communication including emails, letters and phone calls. • Managed and updated client database. • Conducted client satisfaction surveys. Reviewed, evaluated and concluded on the customer service satisfaction. • Prepared documentations and presented employees’ benefits program. Inventory Department: • Acquired third party inventory and updated listings on our system. • Processed booking requests and assisted customer requests. • Assisted with communication within the company: distributed memos, emails, and coordinated meetings. • Demonstrated customer services and consultative skills and constantly looked for ways to improve business. Sales & Marketing Department: • Assisted with advertising: contacted vendors, communicated with ad agencies and developed ideas for advertising the company’s products and services. • Conducted marketing researches and prepared documentations for presentations. • Attended all marketing and sales team meetings. Show less



Budget Conferences

• Office administrator and Customer Service

  • Aug 2013 - Dec 2013

  Johannesburg Area, South Africa • Prepared documents for candidates to present to the embassy to either come to South Africa or travel abroad. • Prepared invoices for program participants. • Provided superior customer support and assisted in resolving any issues during conferences. • Introduced classes for career advancement program. • Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, took orders, and addressed complaints.



Schaso Logistics

• Personal Assistant

  • Jan 2013 - Jun 2013

  Midrand, South Africa • Organized meetings, create, schedule and update calendar. • Prepared Payroll for truck drivers. • Researched new business opportunities. • Maintained partnership with existing clients.