Technical Coordinator

• Jan 2021 - Present

ATM/AGA Safety Oversight Technical Coordinator ATM/AGA Safety Oversight Technical Coordinator

TRAINAIR Plus Instructor

• Aug 2016 - Present

Airports and Airlines management class facilitator Airports and Airlines management class facilitator

Trainer

• Feb 2015 - Present

As Facilitator and during coaching sections, we help participants to: • Create a vision – a common ground • Develop strategies that make things happen • Take intelligent risks • Influence people to follow you • Gain cooperation at every level • Lead a winning team, department or organization • Empower others to deliver results • Recognize individual and team success • Define performance standard and hold people accountable • Master the 8-step planning process • Align performance goals with strategy Show less

Corporate Director AVSEC

• Jul 2017 - Aug 2021

Plan, organize, direct and control strategies and activities related to Aviation Security. • Ensure a smooth and safe operation. Ensure the allocation of resources necessary for the proper operational functions. • Organize regular meetings with administrative and operational personnel to assess and ensure the performance and fulfilment of the objectives of the Corporation in aviation security. • Represent the Corporation in all negotiations and procurement related to the private aviation security services. • Designate a responsible for aviation security at each airport terminal, where performing transactions, ensuring compliance with the standards, methods and procedures established by the competent Dominican authority in national security program of the Civil Aviation and the security program of suppliers of civil aviation private security services. • Representing the Corporation to the competent authority in aviation security of the Dominican State. Show less

Station Manager SDQ

• May 2004 - Apr 2017

Ensure a smooth, safe and secure operation. Ensure distinctive customer service is delivered to Delta customers. Model delta''s vision and values. Promote team building through motivational and directional coaching. Maintain and improve methods of communication. Manage and plan station costs in operating plan. Facilitate the implementation and acceptance of change in the workplace. Accountable for all internal and external regulatory matters. Serve as liaison for delta initiatives across all divisions. Responsible for ensuring that station goals are met or exceeded while implementing high performance atributes. Build effective business partnerships with delta''s outside contractors/business partners. Develop both strategic and tactical plans that create a safety conscious environment that results in employee safety and well being. As Legal Representative for Delta Air Lines in Dominican Republic, partner with legal department to represent Delta brand. Show less

Station Manager

• May 2004 - Apr 2017

Operations Supervisor

• Aug 2003 - May 2004

In charge of regulatory airside and airport terminal safety compliance. Leading participation of AERODOM airports certification based on ICAO annex 14 program. In charge of regulatory airside and airport terminal safety compliance. Leading participation of AERODOM airports certification based on ICAO annex 14 program.

Acting General Manager

• Sep 2001 - Jan 2003

After September 11, 2001 led all changes in SDQ while TSA mandated all security compliance requirements to be implemented overnight as result of terrorist attacks while handling 12 mainline daily flights and 8 daily American Eagle flights. Managed flight AA587 after-crisis activities in SDQ with local authorities, relatives and AA Care Team members of passengers affected by the accident. In charge of 20 daily flight operations in SDQ making sure regulatory compliance, operations quality assurance and superior customer service were met. Show less

Operations and Customer Service Supervisor

• May 1996 - Sep 2001

In charge of flights loading and weight and balance compliance while making sure superior customer service were met.Flight Dispatcher for TACA in SDQ.

Load Planner and Operations Agent

• Aug 1991 - May 1996

In charge of weight and balance compliance for every flight departing from SDQ during my shift of duty. Coordinate flight ground operations with each operational department (internal and external) to make sure safety compliance were met.

Language School Coordinator

• Jan 1989 - Jul 1991

Contract, assign courses, and evaluate English as a Second Language Teachers Contract, assign courses, and evaluate English as a Second Language Teachers

Teacher of English as a Second Language

• Aug 1987 - Jul 1991

Teacher of English as a Second Language Teacher of English as a Second Language