Experience

YWCA Metropolitan Chicago

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Enrollment Specialist

  • Jan 2023 - Present

  • Perform data entry, report and statistics functions in an accurate and timely manner. • Manage and monitor cases to include all updates, approvals, cancellations, denials, and payments, in addition to investigating files missing needed documentation. • Update each member’s eligibility as required • Manage information in the database regarding provider eligibility and/or follow-through in submission of documentation, including the entry of intake forms for clients • Manage and review important documentation that is part of the IL WIOA system • Respond in a timely manner to requests for services via calls, emails, and walk-ins with screening to evaluate need for immediate intervention and to facilitate referral and linkage to appropriate community services • Determine member’s provider eligibility. • Obtain all pertinent documentation to help determine eligibility and complete enrollment • Counsel new clients on WII opportunities • Participate in administrative and program meetings, as appropriate. • Responsible for promoting and educating individuals about all agency programs and assisting clients in navigating other programs offered within the YWCA. Show less



Metropolitan Fmaily Services

• United States
• Medical Practices

• Office Assistant II

  • Jan 2018 - May 2023

  • Coordinated with Support Staff team at the Learning and Wellness Center with responsibility for the daily tasks and/or reports associated with the Child Care Center. • Provided resource expertise regarding the products, structure and operation of the organization. • Assisted in the development of organizational systems and procedures. • Composed, produced documents and reports using agency software packages. • Using professional judgment, handled difficult calls and determined appropriate disposition. • Submitted accurate and timely information to funders. • Developed and maintained frequent staff and outside contacts. • Gathered and disseminated information, schedules and appointments arranging meetings including all aspects of meeting preparation. • Responsible for maintenance of files, records and reports. • Supported direct service and administrative staff in special projects. • Responsible for ordering and maintaining office supplies and equipment. • Served as backup to other support staff as necessary. • Acted in the capacity of Office Manager or unit supervisor in their absence. Show less


Caring Hearts Academy
• Owner

  • Sep 2010 - Jun 2013


Homewood Christian Academy

• United States

• Teacher Associate

  • Aug 2009 - Jun 2010

  • Child development in collaboration with teachers and school superintendent. • Chairperson of fund raising committee. • Assisted with preparation of a suitable learning environment for children, supplying them with necessary materials, stationary, etc. • Assisted teacher with clerical duties such as filing, copying, keeping attendance records and grading papers. • Assisted with lesson planning and tutoring. • Assisted in planning and implementing of daily programs, of daily programs of the Lead Teacher. • Classroom Supervision and management in the absence of Lead Teacher. • Participated with professional organizations which work towards the development of children in their early days. Show less



II in One Contractors

• United States
• Construction
• 1 - 100 Employee

• Pay Master/ Office Manager

  • Jan 1984 - Jul 2001

  • Responsible for insuring appropriate and timely processing/distribution of payroll for 300+ employees. • Maintained employee records of working hours, leaves and vacations to ensure accuracy in weekly paychecks, including applicable bonuses. • Duties included timely processing of accounts payable and receivable for 40+ vendors. • Overseer of meeting planning and scheduling for CEO, field managers and office staff. • Evaluated office procedures and suggested/ assisted in development of more efficient procedures. • Maintenance and upkeep of internal/ external office structure. • Ensured sufficient office supplies for all office personnel. • Responsible for development of employee handbook. Show less



200 Pharmacy

• United States
• Retail

• Pharmacy Technician

  • Mar 1984 - Aug 1986

  • Assisted Pharmacist with filing of prescriptions. • Provided patient consultation of medications • Prepared insurance claim forms • Maintained patient profiles • Responsible for taking inventory of over-the-counter medications • Responsible for being aware of latest medicines and their availability. • Assisted Pharmacist with filing of prescriptions. • Provided patient consultation of medications • Prepared insurance claim forms • Maintained patient profiles • Responsible for taking inventory of over-the-counter medications • Responsible for being aware of latest medicines and their availability.



Walgreens Drug Store

• SOS Order Clerk and Service Clerk

  • Jan 1979 - Apr 1984

  • Maintained store inventory, signage and displays. • Provided friendly, courteous and efficient customer service. • Duties included cash register and merchandising • Pharmacy Tech training • Maintained store inventory, signage and displays. • Provided friendly, courteous and efficient customer service. • Duties included cash register and merchandising • Pharmacy Tech training