Dorette Duelsner

Head of Operation Services for Railway Infrastructure Qualifications at DB Training, Learning & Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Rostock Region, DE
Languages
  • Russian -
  • English -
  • French -
  • German -

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Werner Leibrandt

When taking on Lead position for Dynamics Austria, Dorette demonstrated strong leadership and mentorship style, building new team in shortest timeframe and inspired it to become top of Western Europe area teams. I’d especially highlight her outstanding understanding of business applications and markets, her energy and passion as well as orientation in getting things done combined with here drive to make real contribution.

Alexander Antipov

It's not an easy game - to manage line of business with focus on Public sector in Russia. Dorette was a new member of SAP Russia management team however she succesfully run three directions: manage the local team, manage own integration into Russian envieronment and manage relations with key prospects and customers across Russia and CIS. She did it realy at very professional manner and I could say that she is a real leader with ability to play as a team member. She focusing on targets and able to mix strategic approach with tactic flexibility. It's my pleasure to recommend her on a managemt position at any complex,matrix or any other type of organisation.

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Credentials

  • DB Prozess Manager
    Deutsche Bahn
    Dec, 2022
    - Nov, 2024
  • QMS Internal Auditor
    Deutsche Bahn
    Mar, 2015
    - Nov, 2024
  • Graduate Trainer in Adults Education
    WIFI der Wirtschaftskammer Wien
    Oct, 2014
    - Nov, 2024
  • Expert of Media Business
    VDZ Akademie GmbH
    Nov, 2013
    - Nov, 2024
  • Russian Language First Level Certificate (TRKI I)
    Ministry of Education and Science of the Russian Federation
    Jun, 2005
    - Nov, 2024
  • SAP Business Process Management Public
    Universität Innsbruck
    Aug, 2004
    - Nov, 2024
  • GOC General Operator's Certificate (Nautical Radio and GMDSS)
    Bundesamt für Post- und Telekommunikation
  • PADI Open Water Diver
    PADI
  • SKN (Certificate of Competence for signal weapons in sea distress)
    Stadtamt Bremen, Waffenbehörde
  • SKS Sportküstenschifferschein (Yachtmaster Coastal)
    Bundesministerium für Verkehr und digitale Infrastruktur

Experience

    • Education Administration Programs
    • 100 - 200 Employee
    • Head of Operation Services for Railway Infrastructure Qualifications
      • Jul 2021 - Present

      Managing the unit with responsibility for cross-department processes and standards according DB Excellence framework and LEAN principles, management of department specific technical facilities (own and rental) and digital simulations and development, training suppliers, ensure meeting legal and compliance requirements, planning and capacity management

    • Visiting Lecturer Business Administration for Railway Safety Managers
      • 2016 - Dec 2022

    • Head of Staff Freelance Trainer and Quality Management Railway Infrastructure Trainings
      • Jan 2015 - Jun 2021

      Process responsibilty for supplier management of external trainers (qualification, contracts, readiness, quality supervising, performance analysis, safety management requirements), quality operation within business unit

    • Germany
    • Government Administration
    • 1 - 100 Employee
    • Honory Examiner for Logistics
      • 2018 - Present

    • Germany
    • Software Development
    • 700 & Above Employee
    • Managing Director Austria
      • 2012 - 2014

      general management for operations in Austria and member of international StepStone country director's board; operating multiple websites around digital jobsearch; local teams comprising field and inside sales, marketing, web traffic analytics, customer service, production, office administration and support functions general management for operations in Austria and member of international StepStone country director's board; operating multiple websites around digital jobsearch; local teams comprising field and inside sales, marketing, web traffic analytics, customer service, production, office administration and support functions

    • Austria
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Head of International Sales
      • 2011 - 2012

      build a new International key account management for the entire group, engagement model incl. a sales quota sharing, contribute to and develop C-Level contacts at multinationals for strategic partnership with S&T, cooperate with multinational IT Suppliers build a new International key account management for the entire group, engagement model incl. a sales quota sharing, contribute to and develop C-Level contacts at multinationals for strategic partnership with S&T, cooperate with multinational IT Suppliers

    • United States
    • Software Development
    • 700 & Above Employee
    • Head of MS Dynamics Austria, Regional CEE HQ Head of MS Dynamics
      • 2006 - 2011

      segment P/L responsiblity - lead Dynamics business group in Austria comprising all functions in solution sales, marketing and channel partners / supervise CEE regional commercial operations for entire Dynamics product range (AX, NAV, CRM) for sales, marketing and partners in 25 emerging countries segment P/L responsiblity - lead Dynamics business group in Austria comprising all functions in solution sales, marketing and channel partners / supervise CEE regional commercial operations for entire Dynamics product range (AX, NAV, CRM) for sales, marketing and partners in 25 emerging countries

    • Germany
    • Software Development
    • 700 & Above Employee
    • Director Public Sector, Key Account Manager
      • 2001 - 2006

      department head of Public Sector Sales in SAP Russia & CIS, LLC in Moscow sales to all transport industry segments in Austria - airlines, airports, railway, railroaders, air traffic control, logistics companies department head of Public Sector Sales in SAP Russia & CIS, LLC in Moscow sales to all transport industry segments in Austria - airlines, airports, railway, railroaders, air traffic control, logistics companies

    • Germany
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sales Manager, Consultant
      • 1995 - 2001

      former TLC, that was bought by German Railways and renamed to DB Systel, IT Systems Provider and Channel Partner of large Software Vendors (SAP, Peoplesoft, MS, IBM,...) various positions in Consulting, Project Management and Sales, last position Sales Manager for CEE in Vienna former TLC, that was bought by German Railways and renamed to DB Systel, IT Systems Provider and Channel Partner of large Software Vendors (SAP, Peoplesoft, MS, IBM,...) various positions in Consulting, Project Management and Sales, last position Sales Manager for CEE in Vienna

    • Rail Transportation
    • 700 & Above Employee
    • Product Manager, Shift Inspector
      • 1986 - 1994

      started as movements inspector and later as shift inspector at Marshalling Yard Berlin-Wuhlheide, followed by product management with responsibility for customer information systems and products in railway stations at German Rail Headquarters in Frankfurt am Main started as movements inspector and later as shift inspector at Marshalling Yard Berlin-Wuhlheide, followed by product management with responsibility for customer information systems and products in railway stations at German Rail Headquarters in Frankfurt am Main

Education

  • Aston University
    PGDip, Logistics
    2000 - 2002
  • Technische Universität Dresden
    Dipl.-Kffr., Business Administration
    1989 - 1996

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