Doreen Nyaketcho
Laboratory Technician/ Junior Lecturer at Bishop Stuart University- Claim this Profile
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Bio
Credentials
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Soft Skills for Sales Professionals
LinkedInApr, 2023- Oct, 2024
Experience
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Bishop Stuart University
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Higher Education
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1 - 100 Employee
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Laboratory Technician/ Junior Lecturer
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May 2014 - Present
Preparing laboratory equipment for student's practical's Lecturing students Supervision of students during experiments Carrying out research Updating the general stock record system of the laboratory Maintaining and storing of laboratory equipment Contribute to a safe environment in the laboratories by keeping safety regulations, Explaining safety procedures to individuals using the laboratories Calibration of laboratory equipment Preparing laboratory equipment for student's practical's Lecturing students Supervision of students during experiments Carrying out research Updating the general stock record system of the laboratory Maintaining and storing of laboratory equipment Contribute to a safe environment in the laboratories by keeping safety regulations, Explaining safety procedures to individuals using the laboratories Calibration of laboratory equipment
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Stanbic Bank Uganda
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Uganda
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Financial Services
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700 & Above Employee
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Univeral Consultant (inbound and outbound)
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Apr 2021 - Jul 2023
Manage incoming and outgoing phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customer accounts through open and interactive communication. Onboarding new client, making sure they have all channels and products convenient for them. Manage incoming and outgoing phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Build sustainable relationships and trust with customer accounts through open and interactive communication. Onboarding new client, making sure they have all channels and products convenient for them.
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Education
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Makerere University
Master of Science - MS, Reservoir Charaterization of Thin Beds using Well lod data, Petrel and Techlog Software -
2009 - 2012
Kyambogo University
Bachelor of Science - BS, Physics
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