Doreen Hardy
Agency Manager at Avera at Home- Claim this Profile
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Bio
Experience
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Avera at Home
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Hospitals and Health Care
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1 - 100 Employee
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Agency Manager
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Mar 2019 - Present
Daily management of community- based home health and hospice services. Delivering high quality, safe and efficient patient care across northwest Iowa.
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Director Of Operations
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Oct 2017 - Nov 2018
Nashville, Tennessee Oversee the operations of 26 Great Clips Salons, integrating the Recruiting, Marketing, Human Resources, Operations, and Financial divisions. Serve as a liaison to Great Clips Corporate personnel; build a growth minded culture amongst all employees and overseeing the expansion of additional salons.
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Avera McKennan Hospital & University Health Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Process Excellence Consultant
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Jun 2005 - Oct 2017
Lead teams of caregivers as they work to impact the lives and health of patients by providing quality, cost-effective health care services. Utilizes leadership skills to teach and train team members in the Toyota Production System, coach peers in change management, encourage debate and brainstorming among caregivers, and resolve conflict. Facilitates the planning and implementation of Process Excellence projects to include defining the scope, developing the goals, and selecting the teams.… Show more Lead teams of caregivers as they work to impact the lives and health of patients by providing quality, cost-effective health care services. Utilizes leadership skills to teach and train team members in the Toyota Production System, coach peers in change management, encourage debate and brainstorming among caregivers, and resolve conflict. Facilitates the planning and implementation of Process Excellence projects to include defining the scope, developing the goals, and selecting the teams. Facilitates communication between the team and department management and frontline staff. Facilitates team interaction with other departments. Establish a tool and metric to report monthly to administrative council. Facilitates the preparation and presentation of materials to communicate findings, proposed solutions and final results to the organization.
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RNC
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Jun 1997 - Jun 2005
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Education
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University of Mary
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management -
South Dakota State University
Bachelor's degree, Registered Nursing/Registered Nurse -
The University of South Dakota
Associate's degree, Registered Nursing/Registered Nurse -
Leadership Sioux Falls 28