Doreen Hardy

Agency Manager at Avera at Home
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Agency Manager
      • Mar 2019 - Present

      Daily management of community- based home health and hospice services. Delivering high quality, safe and efficient patient care across northwest Iowa.

    • Director Of Operations
      • Oct 2017 - Nov 2018

      Nashville, Tennessee Oversee the operations of 26 Great Clips Salons, integrating the Recruiting, Marketing, Human Resources, Operations, and Financial divisions. Serve as a liaison to Great Clips Corporate personnel; build a growth minded culture amongst all employees and overseeing the expansion of additional salons.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Process Excellence Consultant
      • Jun 2005 - Oct 2017

      Lead teams of caregivers as they work to impact the lives and health of patients by providing quality, cost-effective health care services. Utilizes leadership skills to teach and train team members in the Toyota Production System, coach peers in change management, encourage debate and brainstorming among caregivers, and resolve conflict. Facilitates the planning and implementation of Process Excellence projects to include defining the scope, developing the goals, and selecting the teams.… Show more Lead teams of caregivers as they work to impact the lives and health of patients by providing quality, cost-effective health care services. Utilizes leadership skills to teach and train team members in the Toyota Production System, coach peers in change management, encourage debate and brainstorming among caregivers, and resolve conflict. Facilitates the planning and implementation of Process Excellence projects to include defining the scope, developing the goals, and selecting the teams. Facilitates communication between the team and department management and frontline staff. Facilitates team interaction with other departments. Establish a tool and metric to report monthly to administrative council. Facilitates the preparation and presentation of materials to communicate findings, proposed solutions and final results to the organization.

    • RNC
      • Jun 1997 - Jun 2005

Education

  • University of Mary
    Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
  • South Dakota State University
    Bachelor's degree, Registered Nursing/Registered Nurse
  • The University of South Dakota
    Associate's degree, Registered Nursing/Registered Nurse
  • Leadership Sioux Falls 28

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