Experience

Cerise Fine Catering

• Director Of Operations

  • Jul 2019 - Present

• Senior Catering Sales Manager

  • Sep 2018 - Jul 2019

• Catering Sales Manager

  • Dec 2016 - Sep 2018



City of Toronto

• Assistant, Director Of Sales & Marketing

  • Oct 2008 - Dec 2016

  • Ensure the effective administrative functioning of the Director’s office, direct and respond to all incoming communications to the Director, maintain calendar and schedules, coordinate & book travel, and related business expenses• Monitor, reconcile and maintain Director’s Sales & Marketing Operating & Rental Revenue budgets, prepare purchase requisitions and process all invoices.• System Administrator of CRM database and system (EBMS - Event Business Management Software), develop and… • Ensure the effective administrative functioning of the Director’s office, direct and respond to all incoming communications to the Director, maintain calendar and schedules, coordinate & book travel, and related business expenses• Monitor, reconcile and maintain Director’s Sales & Marketing Operating & Rental Revenue budgets, prepare purchase requisitions and process all invoices.• System Administrator of CRM database and system (EBMS - Event Business Management Software), develop and maintain sales database• Research, extract and consolidate information required in reports, department accounting and correspondence and other research projects as required• Oversee and organize the necessary information to update and prepare Board Reports, Management Reports, Venue Event Guides, Booking Policies, Safety Manuals and other projects as required• Handle inquiries and requests for information regarding shows/events from all levels of staff, other government agencies, elected officials and members of the public Show more Show less



City of Toronto

• Summer Staffing Supervisor

  • 2005 - 2008 3 years , Exhibition Place , • • Administered all phases of the recruitment process including pre-screening, interviewing, selection of applicants, and orientation of candidates (approx 800 positions filled each season)• Coordinated and processed all requests for hiring from various departments• Reviewed processes and workflow to ensure optimum productivity and efficiency• Allocated work and provided direction to the Staffing Office Assistant and ensured the proper training and cross-training of office… , • • Administered all phases of the recruitment process including pre-screening, interviewing, selection of applicants, and orientation of candidates (approx 800 positions filled each season)• Coordinated and processed all requests for hiring from various departments• Reviewed processes and workflow to ensure optimum productivity and efficiency• Allocated work and provided direction to the Staffing Office Assistant and ensured the proper training and cross-training of office staff• Input employment documentation into system ensuring accuracy of all information• Prepared reports; collected and compiled statistical data on the summer staffing function• Provided advice and assistance to applicants in response to their questions and concerns• Maintained and updated all manual and electronic files and records

• Administrative Assistant/Payroll Clerk

  • 2003 - 2008 5 years , Exhibition Place - Head Office , • Administered and managed all payroll functions for approximately 40-50 full-time and 350 seasonal employees within the Operations department. • Performed administrative tasks for the Director of Human Resources and Facility Coordinators including responding to inquiries, generating correspondence, and coordinating office activities.



NuComm Marketing

• Customer Service Representative

  • 2000 - 20011 year

  • Provided technical support for high speed internet service subscribers• Responded to customer questions related to the service and their accounts• Set up accounts and administered billing procedures• Developed and demonstrative knowledge and experience with troubleshooting software such as Remedy, BOS, Cable Data and Knowledge Base



DataComm Marketing

• Senior Customer Service Representative

  • 1999 - 20001 year

  • Business to Business Collections• Worked with customers to close past due accounts• Closed files prior to being sent to a collection agency• Answered customer questions and responded to complaints



Muti & Co. Inc.

• Executive Assistant to President

  • 1997 - 19992 years

  • Executed all administrative duties for the President of the company: maintained Calendar, coordinated meetings, dealt with clients• Dealt directly with business representatives and buyers in showroom and online• Handled accounts receivable and accounts payable