Experience

KPMG China

• Hong Kong
• Financial Services
• 700 & Above Employee

• 经理

  • Jul 2013 - Present



KPMG

• Canada
• Accounting
• 700 & Above Employee

• Assistant manager

  • Oct 2017 - Present

• IT Trainer

  • May 2015 - Present

  Tasks-1. Develop, implement, coordinate and schedule training programs for staff2. Prepare training materials, includes but not limits to design and develop training tutorials, exercises, and course assessments.3. Manage both new joiner training programs as well as on-going training needs for mid-career joiners and tenured staff4. Monitor training assessment , survey and operational data and perform ongoing needs analysis5. Work actively with other functions, such as Learning & Development department; Human Resources department; Office Administration department, etc.6. Lead, support and drive use of internal knowledge base.Skills-1. Grasp big data analytical tools2. Always deliver training with passion3. Strong ability of adjusting to changing circumstances4. Outstanding interpersonal and communication skills5. Responsible and kind of “Perfectionism” Show less

• Engagement Manager

  • Jul 2016 - Jun 2017

  Tasks:1. Annual PC refreshment project:2. Firm-wide system development and upgrade: Data De-personalization; MyTurn resources booking system; Chop Management System3. Workflow improvement manager: standardise the process of staff movement and IT assent management (distribution and collection back); work out procedure in handling Service Desk daily user support – all in shared written documents; review and improve working process on a regular basis4. Internal Communication tool development: investigate on different communication tool, software function test and generate final report; verify and manage Enterprise WeChat with HRSkills:1. Good cross-function communication and coordination skills2. ITIL concepts applied in implementation on workflow development Show less

• Administrator

  • Mar 2013 - Jun 2015

  Tasks:1. Deal with the day-to-day administrative work of northern region IT2. Arrange departmental schedules, meetings and business trips3. Handle expense claims, typing and filing4. Translate document as required5. Take in charge of leave records and department staffing plan6. Assist in organizing social events within department7. Generate regional department reports8. End user IT support: includes but not limits to desktop software trouble-shooting; local SCCM deployment9. Process Regional procurement and payment 10. Responsible for national IT Asset management11. Assist on hoc tasks assignedSkills:1. A good command of English2. Good typing in both Chinese and English3. Proficient in computer skills, incl. Microsoft Word, Excel, PowerPoint, Visio4. A good team player with the ability to communicate and coordinate with different levels of staff5. Professional attitude6. Proven organizational skills Show less