Restaurant Supervisor

• Jan 2019 - Present

Roles and responsibilities: • Oversee all front and back of the house operations • Ensure customer satisfaction through promoting excellent service • To supervise and run operations of the restaurant • To take all orders from guests, have substantial knowledge to describe menu items • Manage staff in conjunction with the manager • Handle complaints and be person responsible in absence of senior manager • Training new employees according to company standards • Knowledge of cash up and fourth system • Organise the daily tasks for employee • Place the weekly order

Restaurant Supervisor, Training Assistant Manager

• Oct 2016 - Jan 2018

Roles and responsibilities: • Completing and performing detailed stock control and management initiatives/procedures while providing advice and guidance with the product we sell • Taking orders and delivering food and drinks in a timely and orderly manner while processing cash and credit card payments, practicing exceptional sales skills and meeting/exceeding store targets and sales goals • Methodically monitoring, identifying and preventing fraud and theft circumstances from occurring • Responsible for reconciling the store’s transaction, reviewing, organizing, compiling and distributing management reports. • Managing basic accounting procedures – invoicing, payments and cash operations. • Training new employees according to company standards • Proven ability to handle mathematical calculations varying from basic to advanced level and excellent knowledge of cash counting and balancing accuracy • Ensuring compliance with hygiene and health and food safety legalisation • Managing budget • Place the weekly order, and dealing with invoices

Restaurant Supervisor

• 2014 - 2016

Waitress

• 2013 - 2014

Beauty Therapist

• 2011 - 2013

Clinic Receptionist

• 2009 - 2011

Sales Assistant

• 2009 - 2011