Experience

West Penn Allegheny Health System, Inc.

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Records Technician

  • Jun 2023 - Present

  Accounts for records upon discharge, provides follow up to locate the records not received where applicable. Assembles (preps) records into proper chart order. Scans patient records and loose sheets to patient encounters. Indexes patient records to ensure scanning quality is performed according to procedure. Provides reception and processing of request for all information for all chart requests. Retrieve records and loose sheets from floors for processing. Performs other duties as assigned or required. Show less



PARTNERS IN NEPHROLOGY & ENDOCRINOLOGY, P.C

• United States
• Medical Practices
• 1 - 100 Employee

• Call Center Representative

  • Sep 2022 - May 2023

  handle a high volume of complex inbound calls which require attention to detail and the ability to multi task Incoming call can be from patients, hospitals, physician?s offices, and pharmacies Provide and relay information to appropriate party Manage large amounts of inbound and outbound calls in a courteous and timely manner Schedule new and return patient appointments Follow communication guidelines when handling different topics Clarify message details and contact office staff and physicians Enter new patient information into Electronic Health Record Update existing patient information Evaluate and respond to all aspects of written or received communication Show less



Chestnut Hills Dental

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Service Representative

  • Nov 2021 - Apr 2022

  Answer incoming call using proper telephone etiquette. Check patients in and out. Perform all necessary paperwork. Collect all co-payments and past due balances on date of service. Present financial policies and arrangements accurately to patient. Facilitate effective patient flow using the proper callback system. Identify, and apply insurance coverage and billing. Perform basic computer function. Act in a professional manner. Other duties as assigned. Answer incoming call using proper telephone etiquette. Check patients in and out. Perform all necessary paperwork. Collect all co-payments and past due balances on date of service. Present financial policies and arrangements accurately to patient. Facilitate effective patient flow using the proper callback system. Identify, and apply insurance coverage and billing. Perform basic computer function. Act in a professional manner. Other duties as assigned.



GardaWorld

• Canada
• Security and Investigations
• 700 & Above Employee

• Processing teller

  • Nov 2020 - Nov 2021

  Operate computers programmed with accounting software to record, store, and analyze information. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Comply with federal, state, and company policies, procedures, and regulations. Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents. Receive, record, and bank cash, checks, and vouchers. Code documents according to company procedures. Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal. Reconcile or note and report discrepancies found in records. Perform general office duties, such as filing, answering telephones, and handling routine correspondence. Show less



Pennwood Nursing and Rehabilitation Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Med Tech

  • May 2020 - Sep 2020

  Complete ADL's for Assigned Residents. Ensure residents are receiving their appropriate medication in a timely manner. Adhere to all infection control guidelines. Notify Charge Nurse of changes in residents condition. Communicate with residents, family members, and management team to ensure providing the best quality of care. Complete appropriate documentation on residents. Assist residents with all functions of bathing or showering as needed. Other duties as assigned. Complete ADL's for Assigned Residents. Ensure residents are receiving their appropriate medication in a timely manner. Adhere to all infection control guidelines. Notify Charge Nurse of changes in residents condition. Communicate with residents, family members, and management team to ensure providing the best quality of care. Complete appropriate documentation on residents. Assist residents with all functions of bathing or showering as needed. Other duties as assigned.



Harmar Village Care Center

• Hospitals and Health Care
• 1 - 100 Employee

• PCA

  • Apr 2020 - May 2020

  Administer bedside or personal care, such as ambulation or personal hygiene assistance. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists Instruct or advise clients on issues, such as household cleanliness, utilities, hygiene, & nutrition. Administer bedside or personal care, such as ambulation or personal hygiene assistance. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists Instruct or advise clients on issues, such as household cleanliness, utilities, hygiene, & nutrition.



Parkhurst Dining

• United States
• Food and Beverage Services
• 400 - 500 Employee

• Cashier

  • Aug 2018 - Aug 2019

  Acknowledge the presence of our guests immediately with a friendly greeting. Learn menu and daily specials, keeping in close communication with management. Handle all register transactions ethically and according to company policies, including all To-Go, Walk-up, and Cater Trax orders. Follow company safety and sanitation policies and procedures; uniform dress code and maintain proper personal hygiene; guest satisfaction procedures and hospitality imperatives. Work well with others and assist fellow team members as needed. Show less



Vincentian Collaborative System

• United States
• Medical Practices

• Dietary Aide/Cook

  • Jun 2016 - May 2018

  Consult with the patient to find out about their favorite food and the healthiest way to prepare it. Deliver trays and dishes at designated rooms and times. Take down dining areas and collecting glasses, plates, etc. Discard leftovers and taking out garbage. Clean food preparation areas to make sure that hygiene standards are fulfilled. Consult with the patient to find out about their favorite food and the healthiest way to prepare it. Deliver trays and dishes at designated rooms and times. Take down dining areas and collecting glasses, plates, etc. Discard leftovers and taking out garbage. Clean food preparation areas to make sure that hygiene standards are fulfilled.


UPMC
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Patient Service/Cashier

  • Jun 2007 - Mar 2015

Giant Eagle, Inc.
• United States
• Retail Groceries
• 700 & Above Employee
• Sales Associate

  • Jan 2006 - Jan 2007