Senior Talent Acquisition Specialist

• Sep 2022 - Present

Talent Acquisition Lead

• Sep 2021 - Sep 2022

Senior Recruitment Consultant

• May 2021 - Sep 2021

Recruitment Consultant

• Nov 2020 - Sep 2021

Technology Recruitment Consultant - Europe

• Jan 2020 - Nov 2020

PropTech Resourcer

• Aug 2019 - Jan 2020

Lead Sales Coordinator

• Aug 2018 - Aug 2019

- Accident and repair logging for planned and scheduled maintenance - Liaising with Property and Area Managers and advising on repair needed in order to prevent further damages - Creating engineer rota - Raising orders for further repair required - Chasing repair reports from contractors - Creating quote for repairs, providing budget for private clients, housing associations and letting agents - Issuing VAT invoices on repairs carried out - Registering and chasing Gas… Show more - Accident and repair logging for planned and scheduled maintenance - Liaising with Property and Area Managers and advising on repair needed in order to prevent further damages - Creating engineer rota - Raising orders for further repair required - Chasing repair reports from contractors - Creating quote for repairs, providing budget for private clients, housing associations and letting agents - Issuing VAT invoices on repairs carried out - Registering and chasing Gas Safety Tests, EICRs from housing associations and other agents - Ensuring that all systems are up to date - Dealing with customer and tenant complaints - Dealing with payments - Chasing outstanding payments - Training new staff, ensuring that best practices are in place at all times - Providing feedback on staff's performance, both 1:1 and on team meetings Show less - Accident and repair logging for planned and scheduled maintenance - Liaising with Property and Area Managers and advising on repair needed in order to prevent further damages - Creating engineer rota - Raising orders for further repair required - Chasing repair reports from contractors - Creating quote for repairs, providing budget for private clients, housing associations and letting agents - Issuing VAT invoices on repairs carried out - Registering and chasing Gas… Show more - Accident and repair logging for planned and scheduled maintenance - Liaising with Property and Area Managers and advising on repair needed in order to prevent further damages - Creating engineer rota - Raising orders for further repair required - Chasing repair reports from contractors - Creating quote for repairs, providing budget for private clients, housing associations and letting agents - Issuing VAT invoices on repairs carried out - Registering and chasing Gas Safety Tests, EICRs from housing associations and other agents - Ensuring that all systems are up to date - Dealing with customer and tenant complaints - Dealing with payments - Chasing outstanding payments - Training new staff, ensuring that best practices are in place at all times - Providing feedback on staff's performance, both 1:1 and on team meetings Show less

Sales Advisor and Store Admin

• Nov 2016 - Mar 2017

- Completing daily, weekly and monthly compliance reports of the store - Carrying out FCA Compliance and ensuring that all sold contract comply with current regulations - Dealing with o2 customers, advising on latest technologies - Shop floor management - Registering new handsets and SIMs on network - Carrying out stock order and stock take - Tracking and advising on KPI's - Completing daily, weekly and monthly compliance reports of the store - Carrying out FCA Compliance and ensuring that all sold contract comply with current regulations - Dealing with o2 customers, advising on latest technologies - Shop floor management - Registering new handsets and SIMs on network - Carrying out stock order and stock take - Tracking and advising on KPI's

Claims Handler

• Jul 2016 - Nov 2016

- Advising on claims and policies on the UK and German market - Liaising with partners and third party companies - Assessing claims, forwarding payable claims to accounts - Investigations of fraudulent claims - Translation of German and Hungarian documents - Dealing with customer complaints - Filing and archiving claims assessed - Advising on claims and policies on the UK and German market - Liaising with partners and third party companies - Assessing claims, forwarding payable claims to accounts - Investigations of fraudulent claims - Translation of German and Hungarian documents - Dealing with customer complaints - Filing and archiving claims assessed

Senior Clams Handler and Account Manager

• Aug 2015 - May 2016

- Receiving and processing housing and technical (automotive) claims - Loading and capturing insurance cover data on the company systems to assess and aid help with car breakdowns, housing emergencies and other related claims - Liaising with service providers and contractors - Schedule repair works and assistance - Advise on coverage of actual insurance policy and authorised payment on behalf on insurance companies - Fraudulent claims investigation - Training new team… Show more - Receiving and processing housing and technical (automotive) claims - Loading and capturing insurance cover data on the company systems to assess and aid help with car breakdowns, housing emergencies and other related claims - Liaising with service providers and contractors - Schedule repair works and assistance - Advise on coverage of actual insurance policy and authorised payment on behalf on insurance companies - Fraudulent claims investigation - Training new team members - Advising on more complex claims - In charge of Customer Service legacy systems for leading car brands - Advising and acting on special repairs, legal paperwork, authentication and special parts orders - Liaising with official authorities and government bodies - Liaising with international departments on international and cross-border claims - Ensured that all systems are up to date and assistance is provided within given timeframe - Reduced average special customer enquiry completion time from 4 weeks to 2 days

Claims Handler

• Jun 2014 - Jul 2015

- Receiving and processing housing and technical (automotive) claims - Loading and capturing insurance cover data on the company systems to assess and aid help with car breakdowns, housing emergencies and other related claims - Liaising with service providers and contractors - Schedule repair works and assistance - Advise on coverage of actual insurance policy