Dor Hadad

Information Technology Support Team Lead at Ramat Gan Academic College
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Contact Information
us****@****om
(386) 825-5501
Location
Ramat Gan, Tel Aviv District, Israel, IL

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Credentials

  • Power skills program
    Holon Institute of Technology
    Sep, 2022
    - Oct, 2024

Experience

  • Ramat Gan Academic College
    • Israel
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Support Team Lead
      • Nov 2022 - Present

      - I manage the IT team in the organization and i am responsible for the professional development of each team member.- I led a project of a merger process between our organization and another organization in everything related to the technical aspect (networks, FW, telephony, information systems, backups, end equipment).- Manages the technical inventory in the open source system "Snipe" and also responsible for purchase orders in the "Almog" system.- Regular work closely with the information systems manager.- Responsible for work arrangements, works with the "synel" system to approve working hours and responsible for the daily activities of the IT team.- Experience working with external suppliers, integrators and subcontractors. Show less

    • Information Technology System Administrator
      • Apr 2021 - Present

      Manage permissions and users using AD, GPO, GCP, Google Workspace.Account management using MICROSOFT 365, AZURE, ZOOM interfaces.Database and technical inventory management using an open source "SNIPE SERVICE" system.Manage "Yealink" Telephony Network - LAN based and managed.Providing technical support to all users and customers of the organization through remote control.Providing a solution to technical faults in equipment: computers, printers, etc.Advanced knowledge in OFFICE applications and computer applications.Management and establishment of users with a remote connection - VPN in "FORTIGATE" system.Management of department procurement and dealing with various suppliers.Experience in the installation of computer, multimedia and sound systems.Experience working in a remote work environment and task management by "TEAMS".Working and troubleshooting with various organizational information systems.Familiarity with virtual servers and cloud servers, "AWS".Familiarity with SQL servers and queries.Familiarity with script writing using "Powershell", "Notepad++". Show less

  • Israel Defense Forces
    • Israel
    • Armed Forces
    • 700 & Above Employee
    • Observation systems technician
      • Nov 2016 - Apr 2021

      ● Maintenance of all ‘Observation systems’ of the IDF field intelligence units. ● Support multiple border units. ● Development & POC of the systems in Lab & Production environments. ● Systems integrations. ● Setting up servers for the various observation and security systems. ● Resolving communication faults in remote control or in field. ● Leading technicial teams in lab and in field. ● Working with various computer softwares in a technology enviroment. ● Maintenance of all ‘Observation systems’ of the IDF field intelligence units. ● Support multiple border units. ● Development & POC of the systems in Lab & Production environments. ● Systems integrations. ● Setting up servers for the various observation and security systems. ● Resolving communication faults in remote control or in field. ● Leading technicial teams in lab and in field. ● Working with various computer softwares in a technology enviroment.

Education

  • Holon Institute of Technology
    Bachelor of Science - BS, Engineering/Industrial Management
    2021 - 2025

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