Experience

JALILVAND LAW CORPORATION

• United States
• Law Practice
• 1 - 100 Employee

• Legal Assistant

  • Jun 2023 - Present

  Pro-actively participated in various negotiation meetings amongst legal professionals and clients Maintained open lines of communication with clients, opposing counsel, and court personnel, ensuring timely and professional correspondence Assisted in trial preparation including exhibit organization, document management and the conduction of mock interviews Pro-actively participated in various negotiation meetings amongst legal professionals and clients Maintained open lines of communication with clients, opposing counsel, and court personnel, ensuring timely and professional correspondence Assisted in trial preparation including exhibit organization, document management and the conduction of mock interviews



United States Senate

• Legislative Offices
• 700 & Above Employee

• Legislative Intern

  • Mar 2023 - Jun 2023

  Conducted research through hearings, briefings, and congressional reports to draft memos for legislative assistants to present to the Senator on vote recommendations and policies on the education portfolio Managed constituent communication by answering phones, drafting 1-page letters, and giving tours of the Capitol Presented a new policy idea to bring recognition to the demonstrators fighting for freedom rights in Iran and for Congress to take action in aiding in support for the Iranian victims Show less



UCLA New Student & Transition Programs

• United States
• Higher Education
• 1 - 100 Employee

• New Student Advisor

  • Jan 2022 - Aug 2022

  As an academic and peer advisor for an entering class of over 9000 new UCLA students and over 1500 parents and family members, provided counseling for UCLA's academic curriculum and student services, as well as advising and support for personal issues related to transitioning to the university and support for family members of incoming students. Provided direct advising and support during the program's 20 New Student Orientations sessions; individually responsible for over 150 students. Provided additional advising and support for the program's 12 New Family Orientation & Children's Orientation sessions; individually responsible for over 200 parents and family members. Provided academic counseling on behalf of College and Undergraduate Education on first year enrollment for first quarter and into first year Advised and supported new undergraduates in curriculum, student services and personal issues related to transitioning to university Educated students on course selection to align with career goals Show less



Journeys

• Norway
• Travel Arrangements
• 1 - 100 Employee

• Team Lead Sales Associate

  • Nov 2019 - Nov 2020

  Trained, coached and mentored new sales associates for maximum performance Assist customers in finding items of specific styles and providing recommendations that generated revenue Provided exceptional customer service to foster client loyalty and satisfaction Trained, coached and mentored new sales associates for maximum performance Assist customers in finding items of specific styles and providing recommendations that generated revenue Provided exceptional customer service to foster client loyalty and satisfaction



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Customer Service Advocate

  • Jun 2018 - Aug 2019

  Assisted customers with account inquiries, order status updates and returns in fast-paced environment. Provided excellent customer service by following company's core values of Integrity, Service, Reliability and Excellence. Maintained knowledge of all products sold on Amazon to ensure accurate responses to customer questions about product features and functionality. Assisted customers with account inquiries, order status updates and returns in fast-paced environment. Provided excellent customer service by following company's core values of Integrity, Service, Reliability and Excellence. Maintained knowledge of all products sold on Amazon to ensure accurate responses to customer questions about product features and functionality.