Experience

2nd Street USA, Inc.

• United States
• Apparel & Fashion
• 1 - 100 Employee

• Assistant Store Manager

  • Sep 2022 - Present

  Responsible for communications with customers in the store whether via phone or in person to help make sales and make sure customers feel welcome in the store/environment Managed a team of sales associates and provided guidance and support to ensure excellent customer service Created and maintained shift schedules and opened and closed the store as needed Assisted with troubleshooting and resolution of any issues that arose Conducted training for new employees and provided ongoing support and development for the team Contributed to the achievement of store sales goals and played a key role in driving sales through customer engagement and product knowledge Show less



Seattle Mariners

• United States
• Spectator Sports
• 700 & Above Employee

• Floor Manager

  • Feb 2022 - Sep 2022

  Assisted concession stands with quality control and making sure they have all the essentials to serve customers with the best quality food and drinks possible. Oversaw the operation of multiple concession stands, ensuring high standards of quality and customer satisfaction Maintained inventory and re-stocked supplies as needed Consistently ranked in top 3 for fastest worker in the building, earning free tickets to games not worked Assisted in training new employees and provided ongoing support and development for the team Show less