Experience

Silberstein, Awad & Miklos, P.C.

• United States
• Law Practice
• 1 - 100 Employee

• Legal Specialist

  • Apr 2023 - Present

  - Troubleshoot computer and network issues such as connectivity problems, hardware and software malfunctions, and network device failures. - Maintain the firm's IT systems, including hardware, software, and network devices. - Provide technical support to the firm's staff on IT-related matters. - Develop and implement marketing campaigns to promote the firm's services. - Conduct market research to identify potential clients and target markets. - Design and execute strategic marketing plans. - Create marketing materials such as brochures, flyers, and newsletters. - Collaborate with stakeholders to develop and execute marketing strategies. - Stay up-to-date with industry trends and emerging technologies that could benefit the firm. - Educate staff on IT-related subjects, such as cybersecurity best practices. - Participate in meetings and presentations related to IT and marketing activities. - Collaborate with the stakeholders to develop and execute marketing campaigns that are visually appealing and user-friendly. - Use UI/UX design principles to create engaging and effective marketing materials, such as landing pages, social media graphics and posts, and advertisements. - Develop wireframes, mockups, and prototypes for marketing materials, using tools such as Sketch and Adobe Photoshop. - Conduct user research and testing to ensure that marketing materials meet the needs and preferences of the target audience. - Develop a deep understanding of the firm's brand guidelines and ensure that all marketing materials align with them. - Collaborate with team members to ensure that marketing materials are optimized for performance and usability. Show less



My Premium Websites

• Remote

• UX/UI Developer

  • Nov 2021 - Present

  Installed and configured hypertext transfer protocol (HTTP) servers and associated operating systems. Backed up files from websites to local directories for instant recovery. Performed website tests according to planned schedules, and after product revision. Renewed domain name registrations and hosting. Recommended and implemented performance improvements. Developed procedures for ongoing site revisions and databases that supported web applications and websites. Established appropriate server directory trees. Show less



ExamWorks Review Services LLC

• United States
• Insurance
• 1 - 100 Employee

• Client Relations Specialist

  • Jun 2021 - Apr 2023

  Respond to all client inquiries regarding updated status of orders by e-mail or phone, depending upon the client’s preference and/or the time-sensitivity of the order. Log all client issue, contacts, and resolutions into the system. Proactively monitor assigned client base to identify or prevent a potential customer satisfaction concern or order delay. Contact clients by e-mail/phone to provide clear and concise explanations to the client of any delays to orders and the reasons for the delay as well as coordinate with the client on any additional information needed. Review all cancellations and/or case settled orders for validation prior to routing to for closure. Show less



Gabriele Marano, LLP

• United States
• Law Practice
• 1 - 100 Employee

• Personal Legal Assistant to the Senior Partner

  • Jul 2012 - Jun 2021

  Generated subpoenas and updated case management system from returns. Delivered or arranged delivery of documents to judges' chambers and other law firms. Assisted with setting up depositions with witnesses and requested checks for witness fees. Conducted research and connected with partner agencies to gather essential information for service of legal documents using Westlaw, LexisNexis, Etc. Worked with marketing team to understand project goals, target audience and necessary deliverables. Used Adobe Creative Suite and Google Suite tools to synthesize, emphasize and clarify information for print and digital use Show less



Thayne Williams Enterprise, LLC

• California, United States

• Photographer

  • 2007 - Jun 2021

  Set up and operated computer editing systems, electronic titling systems, video switching equipment and digital video effects units produced final product. Edited films and videotapes to insert music, dialogue, and sound effects, arrange films into sequences and correct errors, using editing equipment. Enforced website standards for visual and design integrity. Worked closely with back-end developers to troubleshoot and resolve coding issues. Performed and directed Web site updates. Researched social media trends and monitored competitor activity, evolving highly relevant social content. Refined digital advertising strategies by creating multimedia content for advertising campaigns. Built and ran social media campaigns, aligning with corporate brand strategy. Show less