Director of Web Development

• Oct 2022 - Present

Full-stack Developer

• Aug 2021 - Sep 2022

Implemented adequate security and data protection practices to lessen rates of system breaches by 90%Developed 8 new reusable features and optimized process flows for future use

Assistant IT Help Desk Analyst

• Jan 2019 - Present

Trained and supervised 12 other staff to perform the de-duplication of applications manuallyReduced application processing time from 30 days to 7 days through efficient system monitoringCreated automated previous date-generating script to reduce end-user call-in time by 25% andincrease positive customer rating by 60%

Assistant MIS Officer

• Nov 2017 - Dec 2018

Programmer | Application Support Officer

• Mar 2014 - Nov 2017

Write, analyze, review and rewrite programs using workflow charts and diagrams Developing and writing high-quality coding that meets customer requirements. Creating software documentation and updating existing documentation. Implementing best practices, standards, and procedures including quality and delivery methodologies. Ensuring compliance with the documented software processes and procedures throughout the life cycle of software products. Write, analyze, review and rewrite programs using workflow charts and diagrams Developing and writing high-quality coding that meets customer requirements. Creating software documentation and updating existing documentation. Implementing best practices, standards, and procedures including quality and delivery methodologies. Ensuring compliance with the documented software processes and procedures throughout the life cycle of software products.