Experience

UPSCALE

• Mexico
• Business Consulting and Services
• 1 - 100 Employee

• Sales And Marketing Specialist

  • May 2022 - Present

  Recognized as top 5% salesperson in most trafficked store events, exceeding sales targets weekly Developed relationships with approximately 500+ prospective customers weekly, recommending appropriate internet packages, helping them understand company specials, service options, and competitive price ranges Resolved 30+ in-store customer complaints and issues daily with an empathetic approach

• Corporate Trainer

  • May 2022 - Present

  Conducted skill enhancement training/exercises for all current, new, and future hires Conducted 2nd round interviews resulting in team growth of 30% Initiated market expansion activities in 4 new territories; Tampa, Daytona, Myrtle Beach, and Lakeland



Talend

• United States
• Software Development
• 700 & Above Employee

• Sales Development Representative

  • Nov 2022 - Dec 2022

  Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars Collaborated and competed within an SDR team setting Built and refined call scripts; designed email campaigns; created prospecting videos Engaged actively in weekly performance reviews and coaching in a team setting with managerProspected hundreds of leads through a multi-channel approach,… Show more Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars Collaborated and competed within an SDR team setting Built and refined call scripts; designed email campaigns; created prospecting videos Engaged actively in weekly performance reviews and coaching in a team setting with managerProspected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars Collaborated and competed within an SDR team setting Built and refined call scripts; designed email campaigns; created prospecting videos Engaged actively in weekly performance reviews and coaching in a team setting with manager Show less Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars Collaborated and competed within an SDR team setting Built and refined call scripts; designed email campaigns; created prospecting videos Engaged actively in weekly performance reviews and coaching in a team setting with managerProspected hundreds of leads through a multi-channel approach,… Show more Prospected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars Collaborated and competed within an SDR team setting Built and refined call scripts; designed email campaigns; created prospecting videos Engaged actively in weekly performance reviews and coaching in a team setting with managerProspected hundreds of leads through a multi-channel approach, including cold calling, emailing, videos, and LinkedIn messaging; qualified Directors and Managers and closed them on attending webinars Collaborated and competed within an SDR team setting Built and refined call scripts; designed email campaigns; created prospecting videos Engaged actively in weekly performance reviews and coaching in a team setting with manager Show less



TurboTax Intuit

• Financial Services
• 1 - 100 Employee

• ONLINE TAX SPECIALIST

  • Nov 2020 - Mar 2021

  Assisted in IRS and state audits, serving 15-20 customers daily Gathered information and explained best-customized options for clients to file their taxes correctly Ensured that tax returns are filed in accordance with tax authorities Engaged with and guided customers who are working on their tax returns with both product/software inquiries Assisted in IRS and state audits, serving 15-20 customers daily Gathered information and explained best-customized options for clients to file their taxes correctly Ensured that tax returns are filed in accordance with tax authorities Engaged with and guided customers who are working on their tax returns with both product/software inquiries



XLsior Enterprises

• Secretary

  • May 2018 - Aug 2020

  Ensured completion of payments by calling clients to prevent coverage loss Answered clients' questions on insurance policies to ensure clients are aware of their benefits and restrictions Averaged 30 to 70 cold calls & emails daily, creating a 15% increase in clients weekly Registered clients for health insurance, life insurance, car insurance, dental, taxes Ensured completion of payments by calling clients to prevent coverage loss Answered clients' questions on insurance policies to ensure clients are aware of their benefits and restrictions Averaged 30 to 70 cold calls & emails daily, creating a 15% increase in clients weekly Registered clients for health insurance, life insurance, car insurance, dental, taxes