Experience

Pinnacle Senior Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Service Coordinator

  • Dec 2012 - Present



VNA Care (VNA of Boston, VNA Care Network, VNA Hospice and Palliative Care, Private Duty Care)

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Adminstrative Assistant

  • Dec 2008 - Dec 2012

  Hired as Administrative Associate. Duties include but not limited to Triaging patient family phone calls, data entry, patient chart assembly, online ordering of office supplies and equipment, filing for patient medical records, daily physician contact for signature’s for patient medication records and consent for service, billing assistance with financial teams for patient payer coverage working with Medicaid, Medicare, Anthem, Well care, private pay. 1-1-2010 was promoted to a new position with the payroll department. New duties included data entry of the Home Assist Company’s weekly employee time cards, and assisting the billing department with patient visit claims 1-10-11 was promoted to the Hospice Department working with the Social work, Spiritual care, and Bereavement staff. New duties included are case assignments monitoring of staff caseloads, documentation audits for staff, and triaging patient’s calls to proper staff members. Also assistant to the Hospice Director . Show less



Matt Talbot for Women

• Residential Assistant

  • Jan 2004 - Jan 2010

  Hired as a Residential Assistant. Duties include monitoring of treatment center clients, assisting with the facilitation of group meetings such as AA, NA or regular mandated groups, administering of random drug testing for clients, medication distribution to clients, and basic supervision of clients daily activities Hired as a Residential Assistant. Duties include monitoring of treatment center clients, assisting with the facilitation of group meetings such as AA, NA or regular mandated groups, administering of random drug testing for clients, medication distribution to clients, and basic supervision of clients daily activities



City View Nursing and Rehabilitation Center

• Activities Leader

  • Mar 2008 - Dec 2008

  Hired as an Activities Leader. Duties included creating and facilitation of individual and group activities for center residents, escorting residents on outings and personal appointments, also planning of activities department fundraiser for staff and residents. Hired as an Activities Leader. Duties included creating and facilitation of individual and group activities for center residents, escorting residents on outings and personal appointments, also planning of activities department fundraiser for staff and residents.



Hospice of the Western Reserve

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Office Support Secretary

  • Sep 1999 - Sep 2007

  Hired as a Hospice Nursing Assistant. In 2001 transitioned into a new position of the Office Support Secretary. Duties included but were not limited to triaging patient and family phone calls, text messaging nursing and social work staff, data entry, patient chart assembly, online ordering of office supplies and equipment, filling of patient medical records, daily physician office contact and fax tracking of medical orders such as medication orders & consent for services, team staff and clinical meeting scheduling and assembly, billing assistance with financial teams for patient payer coverage working with Medicare, Medicaid, Well care, Anthem, private pay, etc. Show less