Experience

WiseTech Global

• Australia
• Software Development
• 700 & Above Employee

• Billing Operations Manager

  • Jan 2023 - Present

  WiseTech Global is now an ASX 30, AU$15billion+ company that is serious about expansion and technical innovation. WiseTech Global mission is to change the world by creating breakthrough products that empower those that own, enable and operate the supply chains of the world. Key Responsibilities • Accountability for monthly billing of WiseTech flagship software (CargoWise) and other 40+ acquired businesses • Leading and managing automation on billing operations processes. • Driving integration efforts of our acquisitions relating to billing & finance operation processes



SiteMinder

• Australia
• Technology, Information and Internet
• 700 & Above Employee

• Global Manager of Billing and Revenue Assurance

  • Oct 2018 - Jan 2023

  Key Responsibilities:• Managing a team of 10+ analysts in 3 different regions.• Leading and managing an off shored BPO environment • Delivering automation on billing operations, revenue assurance report and processes.• To champion revenue leakage issues by influencing and engaging key stakeholders on activity and resource requirements necessary to drive revenue maximization• Driving the team's performance to successfully execute business objectives. • Thorough analysis of revenue movements and succinctly presenting material movements, trends, variance to prior periods and forecast.

• Global Revenue Assurance & Billing Team Leader

  • Jul 2017 - Sep 2018

• Revenue Assurance Analyst

  • Aug 2016 - Jun 2017

• Accounts Receivable Officer

  • Sep 2015 - Jul 2016



Adam Khoo Learning Technologies Group

• Singapore
• Professional Training and Coaching
• 100 - 200 Employee

• Assistant Coach

  • Jun 2008 - Jul 2010

  Assisted in facilitating and delivering motivational trainings and topics of education and life skills to students from 12 to 20 years old. Assisted in facilitating and delivering motivational trainings and topics of education and life skills to students from 12 to 20 years old.