Donnie D.

Enterprise Resources Planning Consultant at NTT DATA Services
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Kimberly Aquino

I worked with Donnie for many years, some while we were in different functions but supporting the same projects in our IT roles and most recently on the same team supporting Warranty Strategy. It would be difficult to find someone that I would recommend more highly than Donnie. While we were both in our IT roles we would work together as the functional processes would overlap and we would need to collaborate. I could always trust Donnie for detailed process information, explanations of system (SAP) solutions and an excellent understand of process or system gaps as well as logical, smart ideas for system enhancements. Donnie always demonstrated that he had a high understanding of his scope and the processes that overlapped with his. In more recent years we were both on the Warranty Strategy Team. Knowing he was on the team when I decided to transition to a new role was a big selling point for me. I trust Donnie, admire his work ethic and how well he has always been able to perform in every project, every role, I knew I would have an opportunity to learn from an expert. Donnie is an exceptional, dedicated individual with a high aptitude for learning, I highly recommend him.

Akhilesh Nambiar

Donnie, as Donald goes by among colleagues and friend is an extremely talented and great human being. What make him unique is his ability to find understand the core business problem that is being asked to address. He very easily toggles between a 50,000 foot level view to the one on ground to ensure his deliverables are exactly as expected to that of a Business leader as it is to a front level employee. Donnie is well versed in IT and business processes alike and he is a strong SAP solution expert. Above all, he has an extremely pleasant personality and always available to help others. A great asset to any team/organization he is part of.

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Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Enterprise Resources Planning Consultant
      • Aug 2021 - Present

    • United States
    • Wholesale
    • 700 & Above Employee
    • SAP SD Analyst
      • Jul 2019 - Aug 2021

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • SAP Senior Warranty Analyst
      • Mar 2014 - Apr 2019

      Provided Warranty Cost Management and analysis for Avionics and Mechanical Aerospace products.Collaborated with the product teams to identify trends in warranty cost, reliability issues and root cause corrective action.Worked with the repair and overhaul facilities to ensure warranty was properly adjudicated in SAP with high accuracy.Developed several SAP improvements and enhancements to mistake-proof and streamline the warranty processes.

    • SAP Lead Systems Integration Analyst
      • Oct 1996 - Mar 2014

      Process Team Leader for Aerospace SAP projects implementing the Aftermarket MRO solution across the repair and overhaul sites in all regions: Americas, Europe and Asia.Worked with the business to identify requirements for transition into the new SAP solution.Identified process gaps and worked with IT to develop solutions.Worked with the end users on end-to-end testing, UAT and training activities.Provided production support and worked with IT to develop solutions to change request and break/fix issues.Prior SAP experience also included my role as a Receiving/Order Entry Specialist and a key role as a site super user on the initial SAP deployment. Show less

Education

  • University of Phoenix
    Bachelor of Science in Information Technology/Business Systems Analysis, Information Technology

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