Quality Assurance Test Analyst

• Jan 2022 - Present

Hybrid Team Leader

• May 2021 - Jan 2022

Support Team Leader

• Feb 2021 - May 2021

Support Consultant

• Nov 2019 - Feb 2021

Tax Accountant

• Jul 2019 - Oct 2019

A reputable accounting firm in Melbourne specialised in taxation, business advisory, and SMSF. • Assisted senior members with tax returns for individuals, partnerships, trusts, and companies. • Prepared the FY 2017-2018 and FY 2018-2019 bank reconciliation for auditing purposes. • Assisted and lodged IAS, BAS, PAYG Annual Payment Summary Report with ATO. • Mentored other interns in documentations, office administration, Xero, and tax lodgements. • Participated in tax review arrangements with senior members. • Applied excellent customer service skills in meeting and go beyond clients’ expectations, and have received positive feedback from clients.

Accountant

• Apr 2018 - May 2019

A large Chinese commercial group with business in the mining industry and invested in real estate hotel, tourism, and banking industries. Responsibilities: • Receive all project related invoices from vendors and enter them in the company’s ERP system • Review vendor accountant receivable reports every week and ensure all invoices are recorded in the system • Resolve invoice issues for the project assigned, and coordinate with suppliers to ensure efficient project delivery, and provide billing support for projects as needed Achievements: • Spotted an interior paint supplier’s errors, which were overlooked by colleagues, and avoided two weeks delay in the project. • Successfully managed billing inquiries from more than 50 suppliers at a tight deadline and contributed to the effective delivery of the project

Assistant Accountant

• Oct 2017 - Jan 2018

One of the largest travel agencies in Melbourne. Responsibilities: • Bookkeeping Duties, Accounts Payable, Preparation of BAS • Prepare monthly financial statements using MYOB software. • Prepare yearly financial statements and liaising with external auditors. • Bank reconciliation. • Ad hoc tasks as required by the group management team. Achievements: • Spotted errors in AR and followed procedures to correct them. • Liaising with customer service staff and collecting information for preparing BAS by using MYOB • In the busy season, retained 12 additional customers through answering customer calls at peak times, which increased the revenue by $3,550.

Honours Academic Researcher

• Feb 2014 - Nov 2014

• Developed a 25,000 words thesis in one year on the research topic of organisational learning • Reviewed more than 800 academic papers related to employability and organisational learning • Constructed a new theoretical model for the internship learning process • Developed a 25,000 words thesis in one year on the research topic of organisational learning • Reviewed more than 800 academic papers related to employability and organisational learning • Constructed a new theoretical model for the internship learning process

Homework Club Tutor

• Feb 2012 - Nov 2014

A non-profit organization in South Australia that believes in the capacity and desire of refugees to be productive citizens through contributing to the social, cultural, and economic life and assist refugees in accessing full settlement services. Responsibilities: • Tutoring refugee students every week • Providing assists for other tutors’ work • Reporting to group supervisors at the end of each club session Achievements: • Supported more than 120 students with their homework • Solved more than 500 questions in math, English, and biology • Aided 20 students passed math tests • Being one of the most recognized math tutors in the club