Donné Norman
HR & Operations Manager / Director at Growth Hub- Claim this Profile
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Afrikaans Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
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Credentials
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Integrity International
Integrity International (Integ)Jul, 2017- Sep, 2024 -
Health and Safety Representative
PROVISO TRAINING COLLEGEMay, 2021- Sep, 2024 -
Registered HR Associate
South African Board for People PracticesJun, 2021- Sep, 2024
Experience
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Growth Hub
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Business Consulting and Services
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1 - 100 Employee
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HR & Operations Manager / Director
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Mar 2023 - Present
1. Compliance Management- Advise the company on applicable labour laws and statutory regulations and ensure compliance.- Develop and implement company policies and procedures.2. HR Coordination & Administration- All HR Administrative duties (create applicable files and store them securely).- Update and maintain all applicable company systems (ActivTrak, PaySpace, Shared Drives, etc)3. Employee Relations- Handle all company grievances, conflicts, disagreements and serve as mediator- Conduct and chair all disciplinary hearings.- Devise and implement performance interventions4. Recruitment & Selection- Manage the entire recruitment process from sourcing to hiring and onboarding staff for both Growth Hub and clients.- Send new starter forms, offers, contracts and coordinate first day. - Set up all work equipment (i.e. boot all new PCs and set up for new starters).5. Talent Management- Advise management on movement trends- Upskilling and skills shortage prevention6. Performance Management- Manage the entire performance management process.- Conduct bi-annual performance reviews.- Identify performance issues and implement performance improvement programs.7. Employee Branding & Wellness- Assist in coordinating employee wellness initiatives, i.e., social events, etc.8. Payroll- Completion of the monthly full payroll function.- Ensuring accurate approval of all employee payroll changes.- Preparation and submission of all monthly and annual returns (EMP201/EMP205/PAYE/UIF).- Resolving queries and ensuring on going compliance.- Filing of all payroll documents.- Ensuring that PaySpace is updated with all relevant and current information.- Any adhoc reporting and audit requirements.8. Operations- Manage all client staff i.t.o time and attendance, performance issues, etc.- Serve as backup for BDM and run email campaigns for clients when required.
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Recruitment & HR Manager
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Jun 2022 - Mar 2023
1. Compliance Management- Advise the company on applicable labour laws and statutory regulations and ensure compliance.- Develop and implement company policies and procedures.2. HR Coordination & Administration- All HR Administrative duties (create applicable files and store them securely).- Update and maintain all applicable company systems (ActivTrak, CharlieHR, Shared Drives, etc)3. Employee Relations- Handle all company grievances, conflicts, disagreements and serve as mediator- Conduct and chair all disciplinary hearings.- Devise and implement performance interventions4. Recruitment & Selection- Manage the entire recruitment process from sourcing to hiring and onboarding staff.5. Talent Management- Advise management on movement trends- Upskilling and skills shortage prevention6. Performance Management- Manage the entire performance management process.- Conduct bi-annual performance reviews.- Identify performance issues and implement performance improvement programs.7. Employee Branding & Wellness- Assist in coordinating employee wellness programs.
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Human Resources Consultant
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Mar 2022 - Present
Providing HR Generalist consulting work from recruitment, onboarding, skills development, policies and procedures, EE, BCEA, BEE, performance management and disciplinary matters. Providing HR Generalist consulting work from recruitment, onboarding, skills development, policies and procedures, EE, BCEA, BEE, performance management and disciplinary matters.
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Supportiv
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United States
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Mental Health Care
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1 - 100 Employee
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Peer Support Moderator
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Jan 2022 - Jun 2022
Provide and facilitate online peer support for anonymous users in a safe group chat setting. 💜🫂 Provide and facilitate online peer support for anonymous users in a safe group chat setting. 💜🫂
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Intercare Group
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South Africa
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Hospitals and Health Care
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300 - 400 Employee
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HR & Payroll Administrator
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Aug 2021 - Jan 2022
Supporting the development and implementation of HR initiatives and systems. Handling HR and Payroll enquiries and providing advice on policies and procedures to Managers & Employees. Provide support & training on ESS (Employee Self Service System) Driving the recruitment process by updating job descriptions, posting adverts, sourcing & screening candidates and handling skills assessment processes. Issue hiring contracts & providing information on salary offer & benefits. Implement effective on-boarding plans & obtain on-boarding documentation. Handle data capturing on Payroll System. Handle all leave recons. Coordinate training & development with internal & external service providers. Administrative support e.g. performance management, employee relations, Employee record maintenance, updating internal databases/systems. Liaise with employee benefit providers. Maintain processes relating to legal framework (e.g. WCA, EE) Prepare & update regular reports and presentations.
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LAWtrust
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South Africa
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Computer and Network Security
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1 - 100 Employee
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Human Resources Assistant
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Mar 2019 - Jul 2021
* HR Provisioning, HR Development, HR Maintenance and HR Administration. * Ensure all HR practices comply with applicable Government Legislation and requirements. * Assist in Monthly Payroll Claims for all employees: - Process all claims via PaySpace; - Perform various checks throughout the claims process before remuneration is paid out. * Front-end SharePoint Administrator: - Ensure all front-end issues are resolved timeously; - Setup and maintain all sites for various internal departments. BBBEE Consulting * Consult the company regarding BEE codes of good practice and relevant changes. * Drive the entire BEE process (from planning, reporting monthly via GAP reports, the BEE Audit). *Participate in recruitment efforts: - advertising of approved vacant positions internally and externally; - reviewing applications; - Participating in the interview process; - Provisioning of applicant paperwork. * Participate in the on-boarding, integration and probation process of new recruits: - paperwork; - induction / orientation programme (coordinate induction/ training sessions by SME’s); - schedule probation sessions. Performance Management * Manage the bi-annual KPI updates and update performance evaluation templates via PaySpace. * Assist in the analysis of Performance Evaluation data to identify skills and habits development needs. Skills Development * Participate in document administration for internal and external training; studies and Conferences. * Occupational Health & Safety (OHS): - Drive company compliance in accordance with the Occupational Health & Safety Act 85 of 1993 and the Compensation for Occupational Injuries and Diseases Act requirements. - Appointed and certified SHE Representative. * Compile statistical data and submission of monthly and annual reports/statistics including BEE; EE and WSP reports.
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Recruitment Consultant
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Oct 2018 - Mar 2019
Duties include: * Telesales and cold calling to obtain and secure new clientele. * Visiting clientele to establish and maintain good client relationships. * Establishing and maintaining of suitable applicant and client database. * Accurately recording job specifications from clientele. * Drafting and placement of suitable advertisements to secure suitable applicants. * Sourcing and securing of suitable applicants whom meet clientele's job specifications. * Screening applicants in accordance with clientele job specifications. * Arranging and conducting interviews with potential suitable candidates. * Conducting reference, qualification and credit checks on all potential applicants. * Drawing and advising clientele and all potential applicants to the contents of and application as the case may be of the Labour Relations Act No. 66 of 1995, as amended. * Drafting of curriculum vitae's. * Fee structure negotiations. * Remuneration negotiations between clientele and applicants. * Teaching clientele and all potential applicants, necessary interviewing, remuneration techniques and etiquette to conduct and execute a successful interview. * Shortlisting and arranging interviews with clientele for and by suitable applicants. * Offering on behalf of clientele employment to successful applicants. * Preparing and furnishing clientele with invoices. * Securing payment from outstanding debtors. * Regular follow up interviews with all placed applicants during the 90 day guarantee period.
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Education
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Varsity College
BA Honours, Psychology -
North-West University/Noordwes-Universiteit
Bachelor of Commerce (BCom), Industrial/Organizational Psychology and Labour Relations -
North-West University / Noordwes-Universiteit
BCom Hons in Industrial Psychology