Donna Shipman
Assistant Director Of Operations at Paws For Life USA- Claim this Profile
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Bio
Credentials
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Certified Personal Fitness Trainer - Health Fitness Instructor (CPFT-)
National Academy of Sports Medicine (NASM)Feb, 2017- Sep, 2024
Experience
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Paws For Life USA
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Assistant Director Of Operations
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Nov 2018 - Present
• Georgia Education Pest-Secondary Education training manual preparation • Business Plan - Rework • Grant Writing and Research • Online Research • Reading books for material to be used in training manuals • Writing training manuals • Diagrams, drawings, verbiage, etc. • Notes, drafts, working papers, etc. • Website, FaceBook and other Social Media • Therapy Dog Program • ADI preparation • Georgia Education Pest-Secondary Education training manual preparation • Business Plan - Rework • Grant Writing and Research • Online Research • Reading books for material to be used in training manuals • Writing training manuals • Diagrams, drawings, verbiage, etc. • Notes, drafts, working papers, etc. • Website, FaceBook and other Social Media • Therapy Dog Program • ADI preparation
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Northside Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Resource Scheduler Secretary
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Mar 2018 - Sep 2020
*Assists in the ongoing development and administration of hospital and department quality improvement program. *Practices proper safety techniques in accordance with hospital and departmental policies and procedures. *Responsible for collecting and organizing patient documentation. *Schedules surgical procedures for the operating rooms for cases that have already occurred. Ensures case is accurately p;aced in all appropriate computer systems. *Resolves all post-case conflicts and works directly with other departments to ensure accuracy. *Telephones patients or physicians' offices daily to confirm appointments, where appropriate. *Maintains log of operative records, laser usage, Lithotripsy patients and implant log for all Northside Hospital surgical facilities. *Enters patient charges for both OR and Anesthesia. *Verifies the accuracy of entered data and corrects errors. May verify totals on documents such as reports and patient documentation. *May file, order supplies, answer phones, and take messages. *Schedules Pre-Surgical Assessment appointments for PSA. Ensures appointments are accurately placed in appropriate area and time slots. Show less
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Weiss ENT
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United States
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Medical Practices
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Front Desk
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Apr 2016 - Nov 2017
Dr. Weiss is an experienced otolaryngologist who provides comprehensive ear, nose, and throat healthcare, as well as allergy care for patients in North Atlanta, East Cobb, Marietta, Roswell, Sandy Springs and surrounding areas. Dr. Weiss cares for the ENT needs for patients of all ages, from childhood to adulthood. • Responsible for registration of patients, scheduling visits, and verification of insurance coverage. • Provide excellent customer service at the reception desk, communicating effectively with medical assistants and other employees, physician offices, insurance companies, patients and family members. • Prepare patient flow sheets for the daily schedule. • Scan all orders and patient documents into the appropriate charts. • Post payments & prepare daily deposits. Show less
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BenchMark Physical Therapy
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Hospitals and Health Care
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700 & Above Employee
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Office Coordinator/Physical Therapy Technician and Certified Personal Trainer
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May 2015 - Apr 2016
BenchMark Physical Therapy started in 1995 in Atlanta. BenchMark Rehab Partners, the parent company, now has eight brands across 9 states with nearly 200 clinics. It is the leading physical rehabilitation provider in the Southeast. Serve in multiple roles with duties including: • Responsible for registration of patients, scheduling visits, and verification of insurance coverage. • Provide excellent customer service at the reception desk, communicating effectively with therapists and other employees, physician offices, insurance companies, patients and family members. Coordinate all claim, insurance and financial submissions. • Assist patients with exercises prescribed by the physical therapist, making sure each exercise is performed correctly with proper form. • Prepare patient flow sheets for scheduled therapy each day. • Make patient reminder calls. • Maintain gym equipment and laundry supplies. Show less
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Gold's Gym
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United States
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Facilities Services
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1 - 100 Employee
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Certified Personal Trainer
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2014 - May 2015
Gold’s Gym is a physical fitness company with franchises worldwide. • Developed safe, comprehensive personal training programs to ensure clients were challenged with their workout program and remained motivated to attain their personal fitness goals. • Monitored and instructed clients during personal training sessions on the safe and effective use of cardiovascular, flexibility and strength training equipment. • Conducted professional fitness consultations for new clients including pre-participation screening, medical history, lifestyle questionnaire, and goal setting to assess and recommend personal training programs. • Performed proprioceptive neuromuscular and isolated facilitation stretching as required. • Completed and maintained accurate and current client files and all administrative requirements associated with each client’s fitness plan. • Promoted and sold personal training programs and services for the company. • Developed and maintained a personal training client base. Show less
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Orthodontic Insurance Training Specialist
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Nov 2011 - Sep 2014
Orthosynetic’s, Inc. is a Texas based company, which provides orthodontic and dental management services to more than 300 dental practice locations in 40 states. Served as the remote site Orthodontic Insurance Trainer for 23 offices mostly in the Southern U.S. • Managed monthly orthodontic insurance webinar training schedule. • Trained office staff on orthodontic insurance entry and assisted with entry issues through live webinar or remote connection. • Created step by step orthodontic insurance training manuals for office use. • Provided instructions for office staff in the use of training manuals. • Provided support to all office locations regarding orthodontic claim entry issues. Show less
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Grant Orthodontics
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United States
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Medical Practices
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1 - 100 Employee
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Business Administrator
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Mar 2002 - Sep 2011
Grant Orthodontics has two offices with the practice restricted to orthodontics. Responsibilities included the supervision of 12 – 15 employees. • Facilitated the transition of a specialty practice from corporately managed to private practice. • Facilitated the build out process for the new office to its successful completion. • Implemented next-generation technologies and process automation to foster an environment of continuous improvement to promote sound business communication. • Created solid training outlines with effective verbal and written communication to train and motivate users and served as the primary office troubleshooter on new office systems. The new business practices improved efficiency, provided significant time saving, and promoted team building in the two offices. • Managed the accurate and timely Accounts Payable processing of up to $150,000 per month, resolving issues and consistently maintaining accuracy of figures weekly to strategically plan and provide a clear picture of business accounts for decision making. Maintained an organized, accurate documentation system. • Researched and renegotiated vendor costs with annual savings in excess of $6,000. Show less
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Education
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2016 - 2017
National Academy of Sports Medicine
Vocational/Certificate, Certified Personal Training -
2014 - 2017
American Heart Association
Certification, CPR Certification -
Experience Equivalent to a BS in a Specialty Field
Experience Equivalent to a BS, Business Administration and Management, General
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