Experience

N Street Village

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Associate Director of Volunteer & In-Kind Donations

  • Jul 2018 - Present

  I cultivate, engage and manage a corp of over 450 volunteers- including individuals and corporate/civic groups- that support the many programs of N Street Village .Manage the entire life cycle of in-kind donations from solicitation, acceptance, distribution, documenting, to acknowledgment-Maintain volunteer records in system and generate quarterly reports in regards to hours, responsibilities and estimated value -Work with staff to define new volunteer opportunities and review current volunteer programs to remain relevant to staff and client needs -Develop schedule for routine visits to each program to ensure efficient communication, effective support of all in-kind needs, manage distribution of goods, and ensure upkeep of in-kind closets-contribute and write content for Volunteer & In-Kind Newsletter and Blog



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Group Housing and Billing Coordinator

  • Mar 2016 - Jul 2018

  I worked closely with convention managers to welcome groups from 20-1996 rooms based on company guidelines and requests. Based on current sales forecast and negotiated rates I input group rooming lists using reservation systems and ultimately provided the guests with their final account bill.-Organize and tabulate summary rates for rooming and events-Prepare, review, and issue bills, invoices, and account statements to government and private industry clientele events. -Ensure billing accuracy for event and conference clients. -Use MS office to present and coordinate across departments for event management. -Support efforts to enhance customer experience and client delivery; in response to outcomes from internal surveys.

• Night Auditor

  • Feb 2009 - Mar 2016

  Serve as a Night Audit specialist in the Support Services Component at Courtyard. Assists the senior management and front desk staff in a wide variety of functions related to oversight and support. Assists with policy and proper actions to be taking during the financial process. Process check-ins and prepare administrative documentation for senior management. Ensure that all personnel maintain financial integrity. • Prepare daily detailed reports which include account receivables and revenue balances• Audit daily transaction to identify any discrepancies• Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions• Keep automated and manual records of room availability and guests' accounts• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits