Experience

Great Lakes Higher Education Corporation and Affiliates

• United States
• Financial Services
• 300 - 400 Employee

• Call Center Representative

  • Jul 2020 - Present



Plainfield Fire Dept

• Plainfield

• First Responder

  • Apr 2007 - Present

  Respond to medical emergencies, and accidents. Assist on fire scenes, assist with making sure everyone has full oxygen tanks. Help with medical rehab on fire scenes, work as the accountability officer making sure who ever goes into the structure comes out and that there is a fresh crew to go in. Respond to medical emergencies, and accidents. Assist on fire scenes, assist with making sure everyone has full oxygen tanks. Help with medical rehab on fire scenes, work as the accountability officer making sure who ever goes into the structure comes out and that there is a fresh crew to go in.



LifeQuest Services

• United States
• Financial Services
• 1 - 100 Employee

• Auditor

  • Jul 2014 - Jul 2020



Travel Guard

• United States
• Insurance
• 100 - 200 Employee

• License Coordinator / Resource Pool

  • Dec 2010 - Jul 2014

  Resource Pool - I basically did backup calls for the call center. 4/2012 I Transferred to the Licensing Dept. As a License Coordinator I assist travel agent to make sure they are licensed properly in the states they live in, following their state specific guidelines. I assist the agent with applying, renewing, or reinstating their licenses. I also answer what questions the travel agent may have in regards to the licenses, and assist them with the online backgrounds. Resource Pool - I basically did backup calls for the call center. 4/2012 I Transferred to the Licensing Dept. As a License Coordinator I assist travel agent to make sure they are licensed properly in the states they live in, following their state specific guidelines. I assist the agent with applying, renewing, or reinstating their licenses. I also answer what questions the travel agent may have in regards to the licenses, and assist them with the online backgrounds.



Waushara County EMS

• Wautoma/Plainfield/Coloma

• EMT Intermediate

  • Jun 1997 - Sep 2013

  Patient care in the field: maintaining patients airways, obtaining vitals, EKG's, breathing treatments, establishing IV's, and stabilizing patients for transport. Patient care in the field: maintaining patients airways, obtaining vitals, EKG's, breathing treatments, establishing IV's, and stabilizing patients for transport.



Walgreens Respiratory

• Stevens Point, WI

• Patient Service Representative

  • Jan 2009 - Oct 2010

  Worked with Selling medical items, & assisted customers to make sure they are properly fitted for the medical items needed. Assisted customers or their caregivers with questions they had regarding the products, or with some of the questions they had about the insurance coverage. I do have some experience working with HCPC, CPT, ICD9 coding, Medicare, Medicaid, and other commercial insurance companies Worked with Selling medical items, & assisted customers to make sure they are properly fitted for the medical items needed. Assisted customers or their caregivers with questions they had regarding the products, or with some of the questions they had about the insurance coverage. I do have some experience working with HCPC, CPT, ICD9 coding, Medicare, Medicaid, and other commercial insurance companies



Minstry Medical Group

• Plover

• Certified Medical Assistant

  • Jul 1996 - Oct 2008

  Greeted, & roomed patients. Maintained and set up patients exam rooms, and procedure rooms. Assisted patients with medical care, and education. Obtained vitals signs, did blood draws, prepped for procedures, administered injections, assisted in sterile, and non-sterile dressings. Administered breathing treatments, did hearing tests, and EKG's, Answered multi-line phones, operated fax, and photo copiers. Ordered the medical supplies for the clinic, scheduled patients tests, and appointments. Updated patients charts via the computer.