Donna Askew

Director of Business Development at Cloud Services Group (CSG)
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English -

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Credentials

  • Project Management
    The Project Management Institute
    Dec, 2004
    - Nov, 2024
  • Salesforce Administrator
    Salesforce

Experience

    • Egypt
    • Information Technology & Services
    • 1 - 100 Employee
    • Director of Business Development
      • Mar 2015 - Present

      Sell and architect Salesforce solutions for small companies. Provide boutique quality sales team support. Sell and architect Salesforce solutions for small companies. Provide boutique quality sales team support.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Salesforce Business Analyst / Administrator
      • 2015 - Present

      Provide expertise and technical support to sales, marketing and services teams on Sales Cloud and Service Cloud, including training, usage, campaign management, report building, and data management. Provide expertise and technical support to sales, marketing and services teams on Sales Cloud and Service Cloud, including training, usage, campaign management, report building, and data management.

    • United States
    • Software Development
    • 700 & Above Employee
    • Salesforce Business Analyst
      • 2016 - May 2018

    • Principal / Owner
      • 2011 - 2015

      I started this business. We propagated the sharing economy into the home maintenance industry. Homes in the same subdivision have the same needs at the same time. Therefore, homeowners organically form a powerful block for negotiating their services. I handle those negotiations. I organized homeowners, found service providers, negotiated services and discounts and acted as the point of contact for scheduling and customer service. For our homeowners, we were a home maintenance concierge service. For our service providers, we were lead generation on steroids, because we provided actual customers, scheduling and customer service. Used Salesforce for standard CRM functions, marketing automation, scheduling and route creation.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Salesforce Business Analyst / Consultant
      • 2005 - May 2010

Education

  • University of Virginia
    Bachelor of Science (B.S.), International Politics
  • Project Management Institute
    Certified Project Manager
  • Trailhead by Salesforce
    CRM and lead nuturing

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