Donna Y Holmes, MPA, CPM, HRCP
Traffic Management Specialist at USACE Logistics Activity- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
Ms. Holmes has been consistently praised for her expertise, work ethic, and professionalism. In addition, her leadership skills are second to none and she always strives for excellence in any area she chooses to pursue. I am honored to have worked with her and highly recommend her to any organization.
christina kelsey
This letter is my personal recommendation for Donna Holmes. I have worked with Ms. Holmes at the Mississippi Insurance Department for a period of 10 years. I found her to be consistently pleasant, tackling all assignments with dedication. Besides being a joy to work with, Ms. Holmes is a take-charge person who is able to present creative ideas and communicate the benefits. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done. Ms. Holmes is an extraordinary young woman. I have seen many examples of her talent and have long been impressed by her diligence and work ethic. Ms. Homes performs all her task and duties competently and with commitment and enthusiasm. She has demonstrated the ability to work under pressure and to plan and organize successfully to meet tight deadlines. Her close attention to detail has resulted in meticulous and accurate work. Her strong interpersonal and communication skills have allowed him to develop good working relationships. To conclude, I would like to restate my strong recommendation for Ms. Holmes. Christina Kelsey SENIOR COUNSEL DEPARTMENT OF INSURNACE STATE OF MISSISSIPPI LEGAL DIVSION Direct: 601.359.2548 Fax: 601.359.2474 christina.kelsey@mid.ms.gov
LinkedIn User
Ms. Holmes has been consistently praised for her expertise, work ethic, and professionalism. In addition, her leadership skills are second to none and she always strives for excellence in any area she chooses to pursue. I am honored to have worked with her and highly recommend her to any organization.
christina kelsey
This letter is my personal recommendation for Donna Holmes. I have worked with Ms. Holmes at the Mississippi Insurance Department for a period of 10 years. I found her to be consistently pleasant, tackling all assignments with dedication. Besides being a joy to work with, Ms. Holmes is a take-charge person who is able to present creative ideas and communicate the benefits. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done. Ms. Holmes is an extraordinary young woman. I have seen many examples of her talent and have long been impressed by her diligence and work ethic. Ms. Homes performs all her task and duties competently and with commitment and enthusiasm. She has demonstrated the ability to work under pressure and to plan and organize successfully to meet tight deadlines. Her close attention to detail has resulted in meticulous and accurate work. Her strong interpersonal and communication skills have allowed him to develop good working relationships. To conclude, I would like to restate my strong recommendation for Ms. Holmes. Christina Kelsey SENIOR COUNSEL DEPARTMENT OF INSURNACE STATE OF MISSISSIPPI LEGAL DIVSION Direct: 601.359.2548 Fax: 601.359.2474 christina.kelsey@mid.ms.gov
LinkedIn User
Ms. Holmes has been consistently praised for her expertise, work ethic, and professionalism. In addition, her leadership skills are second to none and she always strives for excellence in any area she chooses to pursue. I am honored to have worked with her and highly recommend her to any organization.
christina kelsey
This letter is my personal recommendation for Donna Holmes. I have worked with Ms. Holmes at the Mississippi Insurance Department for a period of 10 years. I found her to be consistently pleasant, tackling all assignments with dedication. Besides being a joy to work with, Ms. Holmes is a take-charge person who is able to present creative ideas and communicate the benefits. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done. Ms. Holmes is an extraordinary young woman. I have seen many examples of her talent and have long been impressed by her diligence and work ethic. Ms. Homes performs all her task and duties competently and with commitment and enthusiasm. She has demonstrated the ability to work under pressure and to plan and organize successfully to meet tight deadlines. Her close attention to detail has resulted in meticulous and accurate work. Her strong interpersonal and communication skills have allowed him to develop good working relationships. To conclude, I would like to restate my strong recommendation for Ms. Holmes. Christina Kelsey SENIOR COUNSEL DEPARTMENT OF INSURNACE STATE OF MISSISSIPPI LEGAL DIVSION Direct: 601.359.2548 Fax: 601.359.2474 christina.kelsey@mid.ms.gov
LinkedIn User
Ms. Holmes has been consistently praised for her expertise, work ethic, and professionalism. In addition, her leadership skills are second to none and she always strives for excellence in any area she chooses to pursue. I am honored to have worked with her and highly recommend her to any organization.
christina kelsey
This letter is my personal recommendation for Donna Holmes. I have worked with Ms. Holmes at the Mississippi Insurance Department for a period of 10 years. I found her to be consistently pleasant, tackling all assignments with dedication. Besides being a joy to work with, Ms. Holmes is a take-charge person who is able to present creative ideas and communicate the benefits. She has excellent written and verbal communication skills, is extremely organized, can work independently and is able to follow through to ensure that the job gets done. Ms. Holmes is an extraordinary young woman. I have seen many examples of her talent and have long been impressed by her diligence and work ethic. Ms. Homes performs all her task and duties competently and with commitment and enthusiasm. She has demonstrated the ability to work under pressure and to plan and organize successfully to meet tight deadlines. Her close attention to detail has resulted in meticulous and accurate work. Her strong interpersonal and communication skills have allowed him to develop good working relationships. To conclude, I would like to restate my strong recommendation for Ms. Holmes. Christina Kelsey SENIOR COUNSEL DEPARTMENT OF INSURNACE STATE OF MISSISSIPPI LEGAL DIVSION Direct: 601.359.2548 Fax: 601.359.2474 christina.kelsey@mid.ms.gov
Credentials
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Mentor Certification
Department Of DefenseApr, 2016- Oct, 2024 -
SEDI (State Executive Development Institute)
John C. Stennis Institute of Government and Community DevelopmentMay, 2013- Oct, 2024 -
Mississippi Certified Public Managers (CPM)
Mississippi State Personnel BoardDec, 2012- Oct, 2024 -
Cerfificate in Supervisory Management (CSM)
MIssissippi State Personnel BoardJun, 2012- Oct, 2024 -
Administrative Support Certification Program
Mississippi State Personnel BoardApr, 2011- Oct, 2024 -
Basic Supervisory
Mississippi State Personnel BoardApr, 2010- Oct, 2024 -
Human Resource Certification Program
Mississippi State Personnel Board
Experience
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USACE Logistics Activity
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Traffic Management Specialist
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Jan 2023 - Present
Serves as Traffic Manager, ensured the timely movement of persons and material by government or commercial transportation, in support of the US Army Corps of Engineers (USACE) and Logistics Activity Center (LAC) missions and programs. Program involved national and world-wide movements of passengers, personal property, and freight, via all major modes of transportation in a non-recurrent nature, and the types of traffic include commodities requiring special handling. Serves as Traffic Manager, ensured the timely movement of persons and material by government or commercial transportation, in support of the US Army Corps of Engineers (USACE) and Logistics Activity Center (LAC) missions and programs. Program involved national and world-wide movements of passengers, personal property, and freight, via all major modes of transportation in a non-recurrent nature, and the types of traffic include commodities requiring special handling.
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DoubleTree by Hilton
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Hospitality
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100 - 200 Employee
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Concierge
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Jan 2018 - Present
Greet guests at the front desk and make suggestions for entertainment, dining and other engagements as appropriate. Prepare and display beverage and snack options for guests in the lounge. Make reservations at local establishments upon request of the guest. Assist with the organization of on-site events, such as weddings and corporate retreats. Direct guests to hotel amenities, including laundry and fitness facilities. Greet guests at the front desk and make suggestions for entertainment, dining and other engagements as appropriate. Prepare and display beverage and snack options for guests in the lounge. Make reservations at local establishments upon request of the guest. Assist with the organization of on-site events, such as weddings and corporate retreats. Direct guests to hotel amenities, including laundry and fitness facilities.
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Campbell Clinic
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Business Service Specialist
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Mar 2021 - Dec 2022
Provide excellent customer service to each person that comes into the clinic by greeting visitors and patients to determine their needs to direct them accordingly. Promptly and accurately load insurance based on information provided on insurance card. Promptly and accurately enter patient demographics into appropriate electronic health record. Promptly and accurately scan insurance card and driver license. Accurately and effectively collect copay, deductible, coinsurance and balances owed by patient. Post all services provided that day into the practice management system. Make correction to any claim on hold. Account for all encounter forms at the end of the day. Schedules follow-up appointments and cancels patient appointments due to no show. Accurately code diagnosis in ICD 10 format using resources provided. Answer basic questions about balances owed. Performs other duties as assigned. Show less
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United S
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France
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Management & Program Analyst
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Aug 2020 - Dec 2022
Plans, coordinates, and directs activities to provide centralized management support for distribution of active duty enlisted personnel following the overall personnel management policies established by Deputy Chief of Naval Operations, Manpower and Personnel.Process Defense Travel Personnel actions, to include substantive reviews of supporting documentation to determine accuracy.
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Human Resources Specialist
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Sep 2019 - Aug 2020
Monitors the conduct of all statutory promotion selection boards, Limited Duty Officer and Chief Warrant Officer in-service procurement and all enlisted advancement boards for active duty and reserve enlisted personnel. Advises on and provides policy and administrative guidance of particular boards, promotions and/ or programs to eligible officers, enlisted personnel, board members, detailers, community management personnel and leadership. Advises on public law, legal precedence and administrative policies and makes recommendations to resolve controversial and or unique policy, method, or procedure issues and situations.Maintains board results within OPAS to show any action that may have been taken by a command on an officer or enlisted member. Review drafts prepared by division regarding enlisted advancement boards and other issues to ensure draft complies with current policy and upcoming board schedule. Prepare draft and final change memorandums, correspondence, reports and other documents using appropriate computer software and programs. Ensures security requirements for sensitive and classified materials and information are followed.Serve as a collateral duty counselor; counsel employees on all stages of complaint processing, effectively manage a complex caseload, facilitate intake interviews, conciliate disputes between contending parties through mediation and Alternative Dispute Resolution (ADR). Assist with providing reasonable accommodation to qualified applicants and employees with disabilities; ensure existing facilities are accessible, restructure job duties, and modify work schedules. Assist with Special Emphasis Programs; conduct analysis of workforce characteristics, participate in outreach, review barrier analysis and examine data for incorporation into the Management Directive 715 Report (MD-715). Show less
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Lead Human Resources Assistant
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Apr 2019 - Aug 2019
Advises on and provides policy and administrative matters. Advises on public law, legal precedence and administrative policies and makes recommendations to resolve controversial and or unique policy, method, or procedure issues and situations.Gather information using various software applications to conduct research on various projects. Utilizes data systems to create lists, files and report based on governing policy and instruction. Provide responses to inquiries from within the command, other naval activities and military personnel regarding advancement/ promotion eligibility, current advancement/ promotion status, disciplinary and administrative action relating to advancement/ promotion and other matters concerning advancement/ promotion, boards and policy. Utilize data systems for information gathering and reporting.Review drafts prepared by division regarding enlisted advancement boards and other issues to ensure draft complies with current policy and upcoming board schedule. Prepare draft and final change memorandums, correspondence, reports and other documents using appropriate computer software and programs. Prepare detailed written reports. Ensures security requirements for sensitive and classified materials and information are followed.Serve as a collateral duty counselor; counsel employees on all stages of complaint processing, effectively manage a complex caseload, facilitate intake interviews, conciliate disputes between contending parties through mediation and Alternative Dispute Resolution (ADR). Assist with providing reasonable accommodation to qualified applicants and employees with disabilities; ensure existing facilities are accessible, restructure job duties, and modify work schedules. Assist with Special Emphasis Programs; conduct analysis of workforce characteristics, participate in outreach, review barrier analysis and examine data for incorporation into the Management Directive 715 Report (MD-715). Show less
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Human Resources Assistant
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Feb 2016 - Apr 2019
Process and perform audits on military personnel files. Utilize personnel data systems in order to inquire, process, and update personnel information. Provided critical analysis to a broad range of administrative issues; drafted responses to congressional inquiries, overseen complaint investigation, maintained a docket of up to 150 complex cases, composed appropriate directives concerning personnel administration programs, interpreted laws and policies, and evaluated processes. Maintain all confidential files.Assist with Special Emphasis Programs; conduct analysis of workforce characteristics, participate in outreach, review barrier analysis and examine data for incorporation into the Management Directive 715 Report (MD-715). Counsel employees on all stages of complaint processing; effectively manage a complex caseload, facilitate intake interviews, conciliate disputes between contending parties through mediation and Alternative Dispute Resolution (ADR). Provide reasonable accommodation to qualified applicants and employees with disabilities; ensure existing facilities are accessible, restructure job duties, and modify work schedules.Accomplishments: Implemented a process improvement to organize the workflow between 14 team members resulting in productivity enhancement. Collaborated with elected officials on Capitol Hill to resolve issues regarding pending workplace legislation. Show less
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Hampton Inn and Suites by Hilton
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Canada
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Hospitality
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1 - 100 Employee
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Front Office Manager
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Jun 2016 - Jan 2018
Serve on the Front Office Team. Welcome and fulfill the check-in process for Guests and group arrivals. Complete the check-out process for departing guests using the hotel systems. Manage, effectively and efficiently, Guest requests, inquiries, and complaints. Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. Maximize sales revenues through up-selling and marketing programs. Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems. Show less
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Mississippi Insurance Department
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Insurance
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1 - 100 Employee
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Branch Director Personnel
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May 2001 - Feb 2016
Supervise the Administrative Service Division, where I exercise direct supervision over six staff members. Assign the workload amongst staff accordance to the assignments and job specialization. Review the work of office staff for quality and accuracy. Assist managers and employees with Human Resources systems. 40 to 60% of my day I used various automated systems to update information to maintain the Statewide Payroll and Human Resources Systems (SPARHS), Statewide Automatic Accounting System (SAAS) and the Mississippi Accountability and Governmental Information and Collaboration System (MAGIC). Supervise administration of personnel policies, rules and regulations and the personnel program or a part thereof for an institution or agency. Organizes and maintains personnel records/files. Prepares and submits forms and data for personnel transactions. Administers a division, department, or agency's personnel policies in such areas as recruitment, selection, promotion, classification, compensation, performance appraisal, staffing, grievances and/or terminations. Administers and reports on the Equal Employment Opportunity Program. Supervise the Life, Health and Annuity Actuarial Division, where I exercise direct supervision over nine staff members. Performed analyses, reviews, and evaluations of life, health and annuity form and rate filings. Under agency direction and in coordination with a consulting actuary, recommendations will be made to the Commissioner of Insurance as to whether each individual form and/or rate filing should be approved, disapproved, or acknowledged. Knowledge of insurance laws, regulations and bulletins as well as technical knowledge related to life, health and annuity insurance is required. Accomplishments: Team Lead on the Affordable Care Act implementation for the State of Mississippi. Developed new and more efficient ways to process the filings we receive (i.e. EFT payment). Show less
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Education
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2012 - 2013
Belhaven University
Master of Public Administration (MPA), Public Administration -
2005 - 2007
Belhaven University
Bachelor’s Degree (BSM), Business, Management, Marketing, and Related Support Services
Community
