Help Desk Representative

• Mar 2023 - Present

Configuration Manager

• Jan 2023 - Mar 2023

Principal Configuration Analyst

• Dec 2020 - Jan 2023

Configuration Management Analyst

• Jul 2019 - Dec 2020

Configuration Analyst

• Sep 2017 - Jul 2019

Configuration Management Analyst

• Mar 2017 - Sep 2017

Configuration Management Specialist

• Feb 2016 - Mar 2017

• Assists the Configuration Management Specialist, Lead in the design and implementation of the entire Configuration Management framework• Prepared and provided agendas, minutes, notifications, and information packages; tracked action items; scheduled and coordinated and supported weekly meetings; and maintained status accounting records using the Configuration Management Tool in a UNIX-based environment.• Identified, maintained and planned the configuration of requirements, design and other technical/process documentation.• Supported the Quality Assurance Manager in conducting configuration item/system operational baseline change control tracking and configuration auditing.• Reviewed, tracked and reported on all deliveries, including contracts and drafts of configuration plans to encompass all specification requirements. Show less

Logistics Analyst

• Jan 2015 - Feb 2016

• Verify that items being ship match the paperwork• Arrange for shipping for requested items to supporting unit• Ensure that all paperwork and shipment are loaded into system for tracking• Properly identify hazardous material and mark it appropriately• Update barcode items with the proper location from waiting area• Assist with inventory management as required

Package Handler

• Sep 2014 - Jul 2015

Loading delivery trucks within a set time frame Ability to lift, push, or pull packages up to 75 pounds Use assisting equipment to move heavier packages Organize package in sequence order according to its delivery code label Practice safe working conditions at all time Notify and removing damaged packages for repackage or returns Notify supervisor of suspicious, hazardous or leaking package Loading delivery trucks within a set time frame Ability to lift, push, or pull packages up to 75 pounds Use assisting equipment to move heavier packages Organize package in sequence order according to its delivery code label Practice safe working conditions at all time Notify and removing damaged packages for repackage or returns Notify supervisor of suspicious, hazardous or leaking package

Bank Teller

• May 2013 - Nov 2013

Answering and handling customer(s) with their concerns or questions Help educated the customer(s) on what the bank offers Provide lobby management and customer services to all clients Preform clients’ payments, deposit and withdrawal from account Receive and send Western Union transactions for clients Understand and follow procedure for opening and closing the branch Understand and follow procedure in case of emergency or robbery Maintain of 98.8 to 99.9% accuracy of cash draw of $20,000 to $150,000 Show less

Aviation Supply Specialist/ Logistic Specialist

• Apr 2005 - Mar 2013

• Receive, store and issue materials, equipment and other items from warehouse • Keep records and compile stock, budget, and production reports • Order equipment and supplies for warehouse inventory for over 150,000 equipment • Contact companies regarding expedited logistic for materials in case of emergency. • Maintain 100% accountability of inventory • Provide logistics support for the dispose of broken or excess equipment or items. • Validated customer request and need for specific aeronautical equipment • Research all discrepancies and preform correctional actions • Gather data and forecasted requirements for all units under Marine Aviation Logistics Squadron (MALS) 29 • Assist all personnel with their personal or work requests • Maintain, updated, and schedule appointments for training, meeting, and leave request for all personnel • Updated and maintain 36 personnel personal files. • Type and edit official letters, directives, and procedures for supervisors and work section. • Organize and maintain records, letters, and publication in accordance office references, Marine Corps Aviation Supply Desk-Top Procedure (ASDTP), and other required publication. • Ensure that all required personnel was properly trained, certified, and maintain required licenses for the use government equipment or vehicles. Show less