Donna VanDamme
Manager of Collections at Reliant Community Federal Credit Union- Claim this Profile
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Bio
Barbara Wirtz
As a consultant to Reliant Credit Union, I worked with Donna as a committee member on a major project to devise a set of internal service standards for the credit union. I've worked with many committees in many organizations and it is rare that I find the follow-through Donna displayed. Her commitment to the process and implementation greatly contributed to the success of integrating these service standards into the culture smoothly.
Barbara Wirtz
As a consultant to Reliant Credit Union, I worked with Donna as a committee member on a major project to devise a set of internal service standards for the credit union. I've worked with many committees in many organizations and it is rare that I find the follow-through Donna displayed. Her commitment to the process and implementation greatly contributed to the success of integrating these service standards into the culture smoothly.
Barbara Wirtz
As a consultant to Reliant Credit Union, I worked with Donna as a committee member on a major project to devise a set of internal service standards for the credit union. I've worked with many committees in many organizations and it is rare that I find the follow-through Donna displayed. Her commitment to the process and implementation greatly contributed to the success of integrating these service standards into the culture smoothly.
Barbara Wirtz
As a consultant to Reliant Credit Union, I worked with Donna as a committee member on a major project to devise a set of internal service standards for the credit union. I've worked with many committees in many organizations and it is rare that I find the follow-through Donna displayed. Her commitment to the process and implementation greatly contributed to the success of integrating these service standards into the culture smoothly.
Credentials
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NYS Licensed Notary Public
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Experience
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Reliant Community Federal Credit Union
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United States
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Banking
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100 - 200 Employee
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Manager of Collections
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Feb 2004 - Present
Manages Collection/Bankruptcy and Foreclosure activity of Medium sized Credit Union located in Sodus, NY Responsible for organizing, planning, and directing the daily collection activities associated with all types of delinquent loans, overdrawn share accounts, operating and fraud losses for the credit union. The collection function consists of performing and supervising member collection counseling activity (phone and in-person contact), preparation and presentation to senior management of collection reports, initiating recovery activity for previously charged-off loans and various types of losses, and coaching/developing staff associated with collection activity. Directs the activities of the collection unit to minimize the risk potential of the loan portfolio while maintaining a positive member rapport and relationship. Implements sound internal controls to protect the assets of the credit union.
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CLIFTON SPRINGS, VILLAGE OF
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United States
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1 - 100 Employee
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Village Trustee
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2000 - 2007
Elected Official - Fostered cooperative nature of various departments and individuals to assist in: budgeting, contract negotiations, planning and development. Elected Official - Fostered cooperative nature of various departments and individuals to assist in: budgeting, contract negotiations, planning and development.
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Boylan Code LLP
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United States
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Law Practice
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1 - 100 Employee
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Paralegal
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Dec 2001 - Jan 2004
Supervised all aspects of the Collection Department Supervised all aspects of the Collection Department
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Phillips Lytle LLP
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United States
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Law Practice
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200 - 300 Employee
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Paralegal
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1989 - Dec 2001
Supervising Paralegal for both the Collection Department and Bankruptcy Department. Drafted Summons/Complaints, filed RJI applications, prepared judgment rolls, skip tracing debtor locations, identify assets for enforcement; drafted and monitored income executions, property executions, worked with local Sheriff's relating to enforcement of money judgments. Negotiated short sale of real property and settlements of debts owed. Implemented collection software and oversight of department staff. Supervising Paralegal for both the Collection Department and Bankruptcy Department. Drafted Summons/Complaints, filed RJI applications, prepared judgment rolls, skip tracing debtor locations, identify assets for enforcement; drafted and monitored income executions, property executions, worked with local Sheriff's relating to enforcement of money judgments. Negotiated short sale of real property and settlements of debts owed. Implemented collection software and oversight of department staff.
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Education
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1985 - 1987
Hilbert College
AAS, Paralegal -
1981 - 1985
Midlakes High School
Regents Degree, Business
Community
