Experience

The Echelon Group LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2018 - Present



Hard Rock Hotel

• Animation and Post-production

• Revenue Verification Clerk

  • Dec 2016 - Jun 2017

  Performed audits on restaurants, bars and games, balancing cashiers and researching where errors occur, data entry on Excel spreadsheets, ten key calculator usage.



CapTel Service Specialists

• United States
• 100 - 200 Employee

• Caption Assistant

  • May 2016 - Nov 2016

  Provides captions for deaf and hearing impaired. As well as recruiting new employees, contacting candidates and data entry on Excel spreadsheets



Kohl's Department Stores

• United States
• 1 - 100 Employee

• Jewelry Consultant

  • Nov 2013 - May 2014

  Recommendation and sales of jewelry, providing customer service with a smile.



Clerk of the Circuit Court, Hillsborough County

• Court Clerk III

  • Mar 2002 - May 2014

  Swearing in witnesses and jurors, responsible for care and custody of evidence throughout a trial or hearing, keep record of minutes of criminal court cases. filing, keeping files organized, set court dates, send out notices, give court dates out in court, multitasking, meeting deadlines, responsible for keeping the court calendar, data entry.



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Back Office Employee

  • Mar 1987 - Jul 2004

  Counting tills, reconciling cashiers, balancing of safe, preparing cash and check bank deposits, processing money orders, Western Union, assisting customers with special orders and complaints, responsible for cashier overrides at the registers, ran the front end, responsible for seeing that cashiers and baggers went to lunch on time, and responsible for overseeing that front end cleanup up chore list was carried out properly.