Experience

DLS Servicing

• United States
• Financial Services
• 1 - 100 Employee

• Managing Director - Owner

  • 2006 - Present

  Greater Grand Rapids, Michigan Area DLS Servicing provides outsourced services to mortgage servicing, loan administration departments for loss mitigation underwriting reviews, short sale and pre-foreclosure sale processing. Other mortgage related consulting services are also offered, including Due Diligence Reviews, post acquisition default file, FHA compliance analysis, etc.. We specialize in State and Local Housing Finance Agency (HFA) mortgage servicing. Co-Creator of WaterfallCalc.com - an online FHA Loss Mitigation… Show more DLS Servicing provides outsourced services to mortgage servicing, loan administration departments for loss mitigation underwriting reviews, short sale and pre-foreclosure sale processing. Other mortgage related consulting services are also offered, including Due Diligence Reviews, post acquisition default file, FHA compliance analysis, etc.. We specialize in State and Local Housing Finance Agency (HFA) mortgage servicing. Co-Creator of WaterfallCalc.com - an online FHA Loss Mitigation decision and calculation tool. The program saves loss mitigation professionals hours of processing time, while increasing compliance and reducing calculation errors.

• President

  • 1999 - 2006

  Performed a variety of consulting services related to Quality Control and default management. Designed an FHA compliance Quality Control Review program, as well as servicing system and computer upgrades related to loss mitigation, foreclosure processing and management reporting.



Ada Congregational Church

• Director of Youth Ministry

  • 2001 - 2006

  Coordinated the spiritual and social activities of the middle school and high school youth. Activities included annual mission trips, retreats, Sunday School classes, fundraisers and counseling.



Heartwell Mortgage

• Financial Services
• 1 - 100 Employee

• Loan Administration Manager

  • 1998 - 1999

  Managed all aspects of the mortgage servicing departement, including, but not limited to, payment processing, escrow disbursements, loan sales and acquisitions, default servicing, investor accounting and reporting. Heartwell serviced approximately 6000 loans originated in the midwest region.



First Security Home Mortgage

• Loan Officer

  • 1996 - 1998

  Accepted applications for first and second mortgages on residential properties.



DLS Servicing

• United States
• Financial Services
• 1 - 100 Employee

• President

  • 1993 - 1998

  Managed a consulting firm that provided sub-servicing for RTC non-performing loans. Other consulting services included due diligence reviews for loan acquisitions, assistance in filing for GSE lender approvals, ARM loan audits, Quality Control reviews and efficiency analysis.



Arbor National Mortgage

• United States
• Legal Services

• Director of Servicing

  • 1992 - 1993

  Managed a staff of 40+ individuals in default servicing, payoffs, post closing, file retention and loan acquisition and sales departments. Coordinated $6 mil in loan acquisitions each month, as well as explosive growth, by instituting a wide range of computer tracking systems, michrofiche and imaging system and new procedural flows.



Margaretten & Company, Inc.

• Assistant Vice President - Operations Analyst

  • 1987 - 1993

  Responsible for analysis of each department within the servicing division for cost saving measures that included system upgrades, elimination of redundant processes and streamlined interdepartmental transactions.



Carteret Savings

• Assistant Servicing Supervisor

  • 1984 - 1987

  Responsible for the hiring, training and management of the evening servicing department. Which consisted of 30 part time employees, working in the collections, payoff, tax, insurance and customer service areas.