Experience

Sojourner Truth Academy

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Paraprofessional

  • Jan 2017 - Present

  Support and assist students with intellectual and/or developmental disabilities. Support and assist students with intellectual and/or developmental disabilities.



Volunteers of America

• Non-profit Organizations
• 700 & Above Employee

• Foster Parent

  • Jan 2016 - Present

  Provide home-based care and advocacy for children in the custody of the state and serve as a physical guardian. Provide home-based care and advocacy for children in the custody of the state and serve as a physical guardian.



FREEDOM ACADEMY

• Greater Minneapolis-St. Paul Area

• Paraprofessional

  • Sep 2016 - Jan 2017

  Provide academic and emotional assistance to students with intellectual and/or physical disabilities. Provide academic and emotional assistance to students with intellectual and/or physical disabilities.



Border Foods LLC

• United States
• Food & Beverages
• 100 - 200 Employee

• General Manager

  • Jun 2010 - Nov 2015

  Managed daily operations for multiple stores.

• Training Manager

  • Aug 2000 - Jun 2010

  Trained new crew members and shift managers. Reduced turn-over by 40% through employee incentive program, effective hiring techniques and developmental counseling. Received the highest level of certification on Food Safety Audit: five of seven stores obtained a perfect score.

• Assistant Manager

  • Nov 1998 - Aug 2000

  Supported the Restaurant General Manager by maintaining great work shifts and completing administrative duties. In the absence of the RGM, provided the leadership necessary to make sure the restaurant consistently operated to Taco Bell Standards. Ensured team members and shift leaders completed all assigned duties and served safe, quality food in a friendly manner. Assisted with facility maintenance. Recruited, hired, and developed great team members and shift leaders. Provided feedback to restaurant team members in a positive manner. Followed cash, security, inventory, and labor policies and procedures. Read and understood reports and responded appropriately to solve problems. Promoted to Restaurant General Manager Show less



Taco Bell

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Jan 1994 - Nov 1998

  Assisted training new team members and scheduled work shifts to ensure each shift ran efficiently. Motivated new and old team members. Provided superior customer service. Managed customer issues. Monitored all service equipment and supplies and made sure everything was in working condition. Promoted to Assistant Manager.

• Crew Member

  • Mar 1992 - Jan 1994

  Provided superior customer service. Took food and drink orders, answered questions about menu items. Prepared food and drink orders within safety guidelines for handling and preparing food. Maintained a clean work environment. Took inventory and additional tasks as needed. Promoted to Shift Manager.