Experience

CIS Home Loans

• United States
• Banking
• 1 - 100 Employee

• Loan Servicing Supervisor

  • Oct 2015 - Feb 2023

  Hamilton Alabama CIS Home Loans, a full service mortgage bank offering loans to purchase, refinance, or construct primary residence, vacation, or investment property.

• Loan Counselor

  • Jun 2013 - Oct 2015

  Hamilton, Alabama Educate borrowers on Loss Mitigation options for delinquent accounts Research customer accounts to provide information that will resolve issues Process payments Complete credit reference checks and verification of mortgage accounts as requested Complete spreadsheets for monthly investor reporting on delinquent accounts Training and orientation of new employees Continuing education on agency loan servicing and loss mitigation programs Order monthly inspections on delinquent… Show more Educate borrowers on Loss Mitigation options for delinquent accounts Research customer accounts to provide information that will resolve issues Process payments Complete credit reference checks and verification of mortgage accounts as requested Complete spreadsheets for monthly investor reporting on delinquent accounts Training and orientation of new employees Continuing education on agency loan servicing and loss mitigation programs Order monthly inspections on delinquent borrower properties in accordance with agency guidelines Monthly reporting on delinquent accounts for USDA, VA, and FHA loans



Holiday Inn & Suites Decatur, Alabama

• Director Of Sales And Marketing

  • Mar 2004 - Oct 2012

  Generated group convention sales by traveling to various cities to solicit business through sales calls and verbal bid presentations Traveled to Montgomery, Alabama, approximately three times each year to make calls on state associations and government offices that book meetings or travel in the Decatur area. Worked with Sales Manager to establish new business and maintain current accounts (approximately 200 corporate accounts) Supervised Sales Manager, Catering Manager, Administrative… Show more Generated group convention sales by traveling to various cities to solicit business through sales calls and verbal bid presentations Traveled to Montgomery, Alabama, approximately three times each year to make calls on state associations and government offices that book meetings or travel in the Decatur area. Worked with Sales Manager to establish new business and maintain current accounts (approximately 200 corporate accounts) Supervised Sales Manager, Catering Manager, Administrative Assistant/Reservationist Training and orientation of all new employees in Sales Department Organized and implemented sales blitz programs as necessary to generate additional hotel revenues Organized and promoted annual corporate appreciation lunch for Secretary's Club members (approximately 100 members). Worked with GM to create and implement annual hotel budget along with sales and marketing plan. Show less



ES Robbins Corporation

• Marketing Assistant

  • Mar 2002 - Feb 2004

  Worked with advertising agencies/graphic artists in design of materials for advertising (including assistance at photo/video shoots) Maintained current and historical files on all marketing literature Review literature prior to printing for correctness of trademarks, patents, etc. Manage and coordinate trade show arrangements (hotel reservations, plane reservations, booth requirements, etc) and assist with set up and tear down of trade show booth. Attended monthly R& D meetings and… Show more Worked with advertising agencies/graphic artists in design of materials for advertising (including assistance at photo/video shoots) Maintained current and historical files on all marketing literature Review literature prior to printing for correctness of trademarks, patents, etc. Manage and coordinate trade show arrangements (hotel reservations, plane reservations, booth requirements, etc) and assist with set up and tear down of trade show booth. Attended monthly R& D meetings and bi-monthly core team meetings for each division of ES Robbins Corporation Coordination of special projects as assigned (direct-mail campaign, research for new product lines, etc). Managed ES Robbins Corporation corporate apartment used for out of town guests (reservations, cleaning, repairs, etc). Assisted with creation and implementation of marketing promotions for Emerald Coast Cafe (employer-owned fine dining restaurant) Attended weekly marketing and operational meetings for Emerald Coast Cafe Show less



ES Robbins

• Administrative Assistant to the President/CEO

  • Jul 2001 - Feb 2002

  Muscle Shoals, Alabama Maintained employer's personal bank account (reconcile statements, make distributions) Coordinated meetings, appointments, maintained personal and professional calendar, made travel arrangements Prepared employers personal and professional correspondence, memos, fax messages, email Assisted with Marketing Programs for Emerald Coast Cafe (employer-owned fine-dining restaurant)



Holiday Inn Sheffield

• Director of Sales and Marketing

  • Sep 1996 - Oct 2000

  Generated group convention sales by traveling to various cities to solicit business through sales calls and verbal bid presentations Traveled to Montgomery, Alabama, approximately three times each year to make calls on state associations and government offices that had meetings or travel to the Decatur area. Worked with Sales Manager to establish new business and maintain current accounts (approximately 200 corporate accounts) Supervised Sales Manager, Catering Manager, Administrative… Show more Generated group convention sales by traveling to various cities to solicit business through sales calls and verbal bid presentations Traveled to Montgomery, Alabama, approximately three times each year to make calls on state associations and government offices that had meetings or travel to the Decatur area. Worked with Sales Manager to establish new business and maintain current accounts (approximately 200 corporate accounts) Supervised Sales Manager, Catering Manager, Administrative Assistant, Telemarketer Training and orientation of all new employees in Sales Department Organized and implemented sales blitz programs as necessary to generate additional hotel revenues Assisted General Manager with preparation and implementation of annual hotel budget and marketing plan Coordinated Christmas In Dixie annual Charity Festival

• Catering Sales Manager

  • Sep 1994 - Sep 1996

  Generated revenues for catering/banquet sales Coordinated all banquet events with Food & Beverage Department to insure details of events as required by customers

• Administrative Assistant

  • Jun 1992 - Sep 1994

  Preparation of all corporate reports, direct mail solicitations, memos, and other paperwork for General Manager and Director of Sales Coordinated weekly staff meetings and weekly sales meetings, recorded and distributed minutes Served as secretary for the hotel safety committee, recorded and distributed minutes Greeted guests and assisted Catering Director with bookings and paperwork for catering/banquet events.