Donna Miner
Revenue Cycle Representative at Black River Memorial Hospital- Claim this Profile
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Bio
Experience
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Black River Memorial Hospital
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Revenue Cycle Representative
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May 2022 - Present
Work with Cerner Rev Cycle patient and claims management software. Work with Medicare, Medicaid and various commercial insurance online portals to retrieve needed information to file claims and appeals properly. Assist in all areas of revenue cycle as assigned, including processing patient accounts, as well as performing billing and financial assistance functions. Demonstrates thorough knowledge and understanding of billing policies and procedures (claims processing, editing, denial management, appeal processing). Answers billing/insurance and account status questions from patients and insurance companies. Assists patients by phone or in-person with questions regarding self-pay accounts, billing, account status and helps facilitate timely payment to minimize bad debt. Show less
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KROHN CLINIC, LTD.
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United States
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1 - 100 Employee
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Billing & Insurance Specialist
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Nov 2018 - Apr 2022
Work with Electronic Clinical Works (ECW) patient and claims management software. Work with Medicare, Medicaid, and various commercial insurance online portals to retrieve needed information to file claims and appeals properly. Maintain patient information for proper insurance claims filings. Address claim issues through various Work-queues. File both electronic and paper insurance claims. Address insurance company record requests and additional documentation. Work with Electronic Clinical Works (ECW) patient and claims management software. Work with Medicare, Medicaid, and various commercial insurance online portals to retrieve needed information to file claims and appeals properly. Maintain patient information for proper insurance claims filings. Address claim issues through various Work-queues. File both electronic and paper insurance claims. Address insurance company record requests and additional documentation.
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TOMAH CHIROPRACTIC CLINIC
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United States
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Wellness and Fitness Services
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Electronic Health Records Specialist/Office Administration
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Apr 2015 - Aug 2018
Work with customized Office Ally patient management software, Microsoft Excel and Microsoft Word. Schedule & check in patients in Office Ally Patient Management software and manual schedule book. Create and maintain all patient paper records and an online data base; transcribing doctor's notes into electronic format in Office Ally. Create and submit insurance claims electronically via the software. Apply insurance company payments and discounts per the insurance explanation of benefits (EOBs.) Formatting and use of Excel spreadsheets for various projects, ie retention of patient records. Beta test new software for compatibility and ease of use with current office requirements. Handling cash and credit card payments received from patients. Patient follow up completed by use of phone, email and text regarding their care and future appointments. Routine office cleaning. Troubleshoot any problems with office equipment as they arise. Functioned as liaison between company and vendors. Show less
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Vohne Liche Kennels, Inc.
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United States
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Security and Investigations
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1 - 100 Employee
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Data Entry
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Jul 2013 - Mar 2014
Working with Excel, QuickBooks, Microsoft Word, Outlook and Internet research. Duties include accountability for monthly balancing of 30 credit cards. Research and entry for billing for A/P and A/R. Responsible for the direction of incoming calls for a six line phone system. Development and use of Excel spreadsheets for various position and responsibilities. Working with Excel, QuickBooks, Microsoft Word, Outlook and Internet research. Duties include accountability for monthly balancing of 30 credit cards. Research and entry for billing for A/P and A/R. Responsible for the direction of incoming calls for a six line phone system. Development and use of Excel spreadsheets for various position and responsibilities.
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Arc Abrasives
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United States
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Abrasives and Nonmetallic Minerals Manufacturing
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1 - 100 Employee
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Purchasing Agent
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Oct 2005 - Aug 2006
Placed orders with raw material and finished product vendors in the United States, Italy, Peru and China. Created new part numbers for all new items, as well as created all work orders when needed.
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Inside Sales Customer Service Rep
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Apr 2004 - Oct 2005
Assist customers via telephone & fax with pricing of merchandise & part #'s in the abrasive industry in quote form. Enter distributor fax & telephone orders.
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Manpower
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United States
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Staffing and Recruiting
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700 & Above Employee
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Data Entry Clerk/Proof reader
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Feb 2004 - Apr 2004
Assigned to ARC Abrasives to assist with proofreading, data entry & set up of 2004/2005 Distributor Price Catalog Assigned to ARC Abrasives to assist with proofreading, data entry & set up of 2004/2005 Distributor Price Catalog
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Education
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Peru High School
Diploma, General Studies