Donna McGrady
Web and Communications Co-ordinator at University of Glasgow Adam Smith Business School- Claim this Profile
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Bio
Credentials
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WordPress.com Essential Training
LinkedInMar, 2021- Oct, 2024 -
Sway Essential Training
LinkedInOct, 2020- Oct, 2024 -
Microsoft Collaboration: SharePoint, Teams, and Groups
LinkedInSep, 2020- Oct, 2024 -
Office 365 for Administrators: Supporting Users
LinkedInJun, 2020- Oct, 2024 -
SharePoint: Creating Communication Sites
LinkedInJun, 2020- Oct, 2024 -
Visio 2019 Essential Training
LinkedInJun, 2020- Oct, 2024 -
Microsoft Teams Essential Training
LinkedInMay, 2020- Oct, 2024 -
Office 365 Cloud Apps for End Users
iTrain ScotlandNov, 2019- Oct, 2024 -
Train the Trainer
Pitman Training Group Ltd.Jul, 2019- Oct, 2024 -
Advanced Facebook Marketing Training
Social Media WisdomOct, 2016- Oct, 2024 -
Certificate of Mastery - Understanding Social Media
Open ITAug, 2013- Oct, 2024
Experience
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University of Glasgow Adam Smith Business School
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United Kingdom
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Higher Education
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100 - 200 Employee
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Web and Communications Co-ordinator
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Dec 2018 - Present
Develop and enhance the reputation of the School by improving the structure and content of the School's website:• Manage the School’s website and provide expertise as Principal Web Publisher.• Be the main point of contact for web development across the School.• Conduct regular reviews of the School’s website and web users, improving quality, performance and accessibility.• Offer guidance and support to School staff using T4, promoting best practice and implementation of the University’s brand framework and style guides.• Use Google analytics to check and report on the effectiveness of communications and strategies, including assisting in the setting of key performance indicators derived from the School strategy and planning framework dashboard, monitoring visitor statistics, feedback and participation.Facilitate and improve internal communications and engagement with staff within the School:• Create, implement, and manage the School’s staff communication site on SharePoint 365 with the University’s SharePoint developers.• Write and publish the School’s staff newsletter as co-editor on SharePoint online.• Conduct regular reviews of the communication site to create and manage content with School content providers.• Facilitate the School’s Internal Communications Working Group activities, to improve internal communications and cultural issues within the School.• Provide best practice advice to staff on how to communicate to their target audiences and choose the best platform to share their content.
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Digital Marketing Officer
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Dec 2016 - Dec 2018
• Contribute to developing and implementing the School’s digital marketing strategy. • Create a social media strategy and manage the School’s social media channels.• Plan and coordinate digital communications and promotional materials.• Lead and coordinate the production of videos, including developing a strategy, policies and handbook.• Manage the School’s website and web users as Principal Web Publisher and create an SEO strategy.• Design and manage all digital internal communications for the School, using Adobe Creative Suite and Campaign Monitor.• Undertake market research to develop and improve current marketing and communication strategies.• Provide training and brand awareness on digital marketing, including web, social media and video production.• Provide advice on using the University's visual identity brand guidelines.• Design and produce printed promotional materials for the School, including posters, flyers and banner stands.• Act as deputy team leader in the absence of the Marketing Team Leader, by supervising and training staff, attending meetings and decision making.
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Marketing, Recruitment and Communications Assistant
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Apr 2012 - Dec 2016
• Act as deputy team leader in the absence of the Marketing Team Leader, by supervising and training staff, attending meetings and decision making• Support and advise the Marketing Team Leader on implementing the School’s marketing strategy for digital and print communications• Coordinate and develop the School’s social media channels and assist in the management and development of the School’s social media strategy• Design, develop and contribute to a series of events to promote and enhance the student experience• Manage, coordinate, design and promote high profile guest speaker events• Act as Deputy Principal Web Publisher to support managing the School’s website• Support the School's internal communication by producing e-newsletters to both staff and students and assist in the management and development of the School’s internal communications strategy• Provide marketing support for the School's range of undergraduate and postgraduate marketing and conversion activities by placing marketing adverts, conducting research for competitor benchmarking, support ranking and league table activities, and designing and producing brochures and flyers
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Team Manager
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Dec 2007 - Apr 2012
Manage a large team of audio typists to produce highly confidential documents to be used in legal proceedings and in court: • Managed the performance of typists and carryied out regular Quality Assurance checks. • Monitored job requests to ensure targets are met. • Collated and processed weekly / monthly statistics, timesheets and overtime claims. • Arranged training courses and trained typists on new computer systems and procedures. • Lead meetings and disciplinary hearings. • Monitored and maintained staff HR and payroll. • Recruited new audio typists, undertook interviews and tests. • Lead customer service by being the first point of contact with clients. • Purchased office materials and produced monthly purchasing reports using Maximo. • Arranged team building activities, such as charity and social events. Prior to developing to Team Manager, I was part of the team as an audio typist from 2007 to 2011. My role was to transcribe audio dictation of Interviews Under Caution and reports, undertake purchasing activities using Maximo and lead on social team building activities.
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NHS Greater Glasgow and Clyde
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Team Secretary - Metal Health Services
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Apr 2007 - Dec 2007
Various assignments within Adult and Child Mental Health Services, Greater Glasgow & Clyde NHS: - • Diary management and travel organisation. • Inputting new referrals onto PiMs. • Maintained and ordered office supplies and inventory. • Organised corporate events. • Minute taking. • Copy and audio typing of correspondence, reports and presentations. • Reception and switchboard duties. Various assignments within Adult and Child Mental Health Services, Greater Glasgow & Clyde NHS: - • Diary management and travel organisation. • Inputting new referrals onto PiMs. • Maintained and ordered office supplies and inventory. • Organised corporate events. • Minute taking. • Copy and audio typing of correspondence, reports and presentations. • Reception and switchboard duties.
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Kier Homes
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Commercial Real Estate
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1 - 100 Employee
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Purchase Ledger Officer
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Oct 2006 - Mar 2007
• Invoice matching, coding and reconciliation. • Liaised with Buyers, Quantity Surveyors and suppliers with invoice queries. • Contributed to month end processes and preparation of payment runs. • Co-ordinated invoices for approval. • Collated and recorded information for invoice back-up. • Invoice matching, coding and reconciliation. • Liaised with Buyers, Quantity Surveyors and suppliers with invoice queries. • Contributed to month end processes and preparation of payment runs. • Co-ordinated invoices for approval. • Collated and recorded information for invoice back-up.
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Glasgow City Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Clerical Officer - Arts, Play & Community Services
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Jun 2003 - Aug 2004
(Cultural and Leisure Services is now known as Glasgow Life) • Diary Management • Copy and audio typing of reports and correspondence • Personnel duties • Collated department financial information and statistics • Arranged events and conferences, including catering, travel and accommodation • General word processing and administrative duties (Cultural and Leisure Services is now known as Glasgow Life) • Diary Management • Copy and audio typing of reports and correspondence • Personnel duties • Collated department financial information and statistics • Arranged events and conferences, including catering, travel and accommodation • General word processing and administrative duties
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Secretary to the Head of Podiatry
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Apr 2002 - Jun 2003
• Diary Management. • Corporate event co-ordinator including travel arrangements, catering and accommodation • Arranged internal and external training. • Undertook minutes of meetings • Personnel duties • Assisted the PA to the Director of Allied Health Professions, including cover during absence • Undertook research for report documentation • General word processing and secretarial duties • Diary Management. • Corporate event co-ordinator including travel arrangements, catering and accommodation • Arranged internal and external training. • Undertook minutes of meetings • Personnel duties • Assisted the PA to the Director of Allied Health Professions, including cover during absence • Undertook research for report documentation • General word processing and secretarial duties
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Sales and Construction Secretary
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Oct 2001 - Mar 2002
• Diary management • Compiled brochures and leaflets for new build properties • Managed the department Sales Hotline • Ordered new kitchens and bathroom suites for new home owners • Processed building registration and legal documents • Audio and copy typing • General secretarial duties • Diary management • Compiled brochures and leaflets for new build properties • Managed the department Sales Hotline • Ordered new kitchens and bathroom suites for new home owners • Processed building registration and legal documents • Audio and copy typing • General secretarial duties
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Argyll and Bute Council
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United Kingdom
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Civic and Social Organizations
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700 & Above Employee
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Clerical Assistant - Property Services
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Sep 1997 - Jan 2001
• Maintained office budget databases including purchasing and invoicing • Assisted with preparing tender documents for Quantity Surveyors and Property Officers • Copy and audio typing of minutes, correspondence, reports and CDM regulations • Processed Building Warrant and Planning Applications • Assisted with processing Maintenance Works Orders • Provided support to the technical team with additional tasks on an adhoc basis • General administration and personnel duties • Maintained office budget databases including purchasing and invoicing • Assisted with preparing tender documents for Quantity Surveyors and Property Officers • Copy and audio typing of minutes, correspondence, reports and CDM regulations • Processed Building Warrant and Planning Applications • Assisted with processing Maintenance Works Orders • Provided support to the technical team with additional tasks on an adhoc basis • General administration and personnel duties
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Education
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2004 - 2006
Central College of Commerce
NVQ Hairdressing L2/3, Hair Styling/Stylist and Hair Design -
2001 - 2001
James Watt College
SVQ Hairdressing Level 1, Hair Styling/Stylist and Hair Design -
1997 - 1998
Argyll & Bute Council
NVQ Administration Level 2, Administration -
1992 - 1996
Lochgilphead High School
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