Donna Littlechild
Case Worker at LEEWAY DOMESTIC VIOLENCE & ABUSE SERVICES- Claim this Profile
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Bio
Experience
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LEEWAY DOMESTIC VIOLENCE & ABUSE SERVICES
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United Kingdom
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Fundraising
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1 - 100 Employee
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Case Worker
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Apr 2020 - Present
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Admin and HR Officer
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Nov 2018 - Present
Providing admin and generalist HR services to staff across Norfolk and Suffolk
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Recruitment Team Manager
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Dec 2008 - May 2017
• Managing the recruitment process in line with organisation processes and procedures.• Liaising with recruiting managers (normally London based) to understand their requirements, writing role profiles and agreeing advertising strategy.• Working closely with advertising agency (TMP Worldwide) to advertise vacancies online and in newspapers or specialist publications. Attending quarterly contract review meetings.• Running recruitment training for managers and reviewing the content to keep it up to date. • Direct line management responsibility for three administrators. Responsibilities include holding regular team meetings and monitoring performance; overseeing day to day recruitment activity; monitoring workload and delegating tasks; ensuring accuracy of employment contracts and pre-employment checks. • Dealing with complex recruitment issues, including visa queries and salary negotiations.• Analysing data to provide responses to information requests. • Providing weekly statistics to senior management to monitor recruitment activity.• Carrying out a yearly recruitment audit and implementing any changes or recommendations for improvements.• Amending/reviewing systems and processes as and when necessary Show less
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Recruitment Manager
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Feb 2017 - Mar 2017
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HR Assistant - Generalist
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Oct 2005 - Dec 2008
• First point of contact into the HR Department, providing frontline generalist advice and guidance to staff in accordance with HR policies and procedures. • Responsible for processing monthly payroll and pension updates.• Providing admin support for recruitment campaigns, liaising with recruiting managers, updating job descriptions and advertising vacancies. Collating applications, arranging sifts, interviews and producing paperwork for the selection panels. Keeping accurate records.• Responding to queries from customers by email and phone, and ensuring any complaints are dealt with quickly and professionally. • Responsible for administrating the Childcare Voucher scheme.• Responsibility for organising development training programmes for staff, working closely with the training provider. • Played a key role in the formation of an HR Support team set up to support the organisation through a restructure. Provided admin support to HR colleagues and informed staff of outcomes of the restructure.• Assisted with running a voluntary exit scheme, resolving queries and arranging career transition support. Show less
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Education
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CIPD
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ACAS
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City College Norwich
Certificate in Personnel Practice -
City College Norwich
GNVQ Advanced Health and Social Care