My wife and I have been the beneficiary of Donna Langley’s exceptionally high touch customer care for over three years now. I am proud to give Donna my highest praise for making our experiences at Pebble Beach Corporation properties and events the very best of anywhere we have been! All too often in hospitality and tourism the bar continues to move downward (especially in the tough times), but I can honestly state, and my wife will attest to this statement, Ms. Langley is directly responsible for making each visit better than the last and for that, we are grateful. I have been a road warrior for nearly two decades now and I believe I’ve pretty much seen it all. Over that time there is one universal truth which I have found, and it is that people make the difference in terms of the guest experience and Donna has personally and uniquely helped to create lifelong memories we will never forget.

My wife and I have been the beneficiary of Donna Langley’s exceptionally high touch customer care for over three years now. I am proud to give Donna my highest praise for making our experiences at Pebble Beach Corporation properties and events the very best of anywhere we have been! All too often in hospitality and tourism the bar continues to move downward (especially in the tough times), but I can honestly state, and my wife will attest to this statement, Ms. Langley is directly responsible for making each visit better than the last and for that, we are grateful. I have been a road warrior for nearly two decades now and I believe I’ve pretty much seen it all. Over that time there is one universal truth which I have found, and it is that people make the difference in terms of the guest experience and Donna has personally and uniquely helped to create lifelong memories we will never forget.

My wife and I have been the beneficiary of Donna Langley’s exceptionally high touch customer care for over three years now. I am proud to give Donna my highest praise for making our experiences at Pebble Beach Corporation properties and events the very best of anywhere we have been! All too often in hospitality and tourism the bar continues to move downward (especially in the tough times), but I can honestly state, and my wife will attest to this statement, Ms. Langley is directly responsible for making each visit better than the last and for that, we are grateful. I have been a road warrior for nearly two decades now and I believe I’ve pretty much seen it all. Over that time there is one universal truth which I have found, and it is that people make the difference in terms of the guest experience and Donna has personally and uniquely helped to create lifelong memories we will never forget.