Donna Green
Epic Staff Specialist - Professional Billing Team Lead and Claims/ Remit at UVA Physicians Group- Claim this Profile
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Bio
Credentials
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Identity
EpicJan, 2022- Oct, 2024 -
Prelude
EpicNov, 2020- Oct, 2024 -
Cadence
EpicApr, 2020- Oct, 2024 -
Charge Router
EpicApr, 2016- Oct, 2024 -
Resolute Professional Billing Administration including SBO
EpicNov, 2015- Oct, 2024 -
Resolute Professional Billing Claims Administration
EpicNov, 2015- Oct, 2024 -
Resolution Professional Billing Electronic Remittance
EpicNov, 2015- Oct, 2024
Experience
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UVA Physicians Group
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Epic Staff Specialist - Professional Billing Team Lead and Claims/ Remit
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Aug 2015 - Present
- Primary contact for all design, build, testing, and support affecting the system applications. - Coordinate issues that arise during the project for the application area and act as a subject matter resource for the analysts and other applications. - Use a combination of programming and analytical skills to formulate/define system scope and objectives for assigned projects and design and maintain complex application systems, within the Health System. - Responsible for Epic Claims/… Show more - Primary contact for all design, build, testing, and support affecting the system applications. - Coordinate issues that arise during the project for the application area and act as a subject matter resource for the analysts and other applications. - Use a combination of programming and analytical skills to formulate/define system scope and objectives for assigned projects and design and maintain complex application systems, within the Health System. - Responsible for Epic Claims/ Remit design and build - Responsible for Epic Third Party Claims Scrubber build - Responsible for Charge Router build - Responsible for Professional Billing build (Charge Review, Follow Up, Reimbursement Contracts, Provider, Place of Service, Facility Structure, Research and Client Billing etc) Certified: Resolute PB with SBO, Resolute PB Claims, Resolute PB Remit, Charge Router, Cadence, Prelude, Identity
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Systems Analyst
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Jan 2011 - Aug 2015
Support day to day operations, perform routine system maintenance, pre-implementation quality assurance testing, and system monitoring activities, prioritize, research, trouble shoot and track issues relating to; IDX/ TES, Claims manager, and MDaudit systems Install/ Create, test, and implement vendor & custom edits/ workfiles, system updates / upgrades; IDX/ TES, Claims manager, and MDaudit systems Participate in national user groups for MDaudit & Claims manager (current CMNUG… Show more Support day to day operations, perform routine system maintenance, pre-implementation quality assurance testing, and system monitoring activities, prioritize, research, trouble shoot and track issues relating to; IDX/ TES, Claims manager, and MDaudit systems Install/ Create, test, and implement vendor & custom edits/ workfiles, system updates / upgrades; IDX/ TES, Claims manager, and MDaudit systems Participate in national user groups for MDaudit & Claims manager (current CMNUG Secretary) Participate & represent BQ systems on project planning teams for various new clinics as needed Develop/ maintain, technical training curriculum for TES, Claims manager, and MDaudit, as well as conduct training classes on a routine basis determined by system user needs Work with department and billing and collection supervisors/ management staff to develop/ execute system improvement/ efficiencies Work with HSTS staff to ensure professional systems function at optimal response rates and system updates are completed timely with little to no disruption to end users
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UVA Health System
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Business Systems Coordinator
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Jan 2007 - Jan 2011
Assisted billing managers, supervisors, and staff with system trouble shooting as needed. Independently investigated and resolved issues as they arose, utilizing vendor support staff. Participated in research and resolution of items on the change management agenda. Served as the department expert on the billing software systems; Cirius, Expressbill, & AMI. Performed user access management on as- needed basis. Communicated and executed system and payer updates on a timely basis. Performed… Show more Assisted billing managers, supervisors, and staff with system trouble shooting as needed. Independently investigated and resolved issues as they arose, utilizing vendor support staff. Participated in research and resolution of items on the change management agenda. Served as the department expert on the billing software systems; Cirius, Expressbill, & AMI. Performed user access management on as- needed basis. Communicated and executed system and payer updates on a timely basis. Performed daily processes and regular maintenance of Cirius and AMI software programs. Initiated and participated in process improvement activities regularly. Show less Assisted billing managers, supervisors, and staff with system trouble shooting as needed. Independently investigated and resolved issues as they arose, utilizing vendor support staff. Participated in research and resolution of items on the change management agenda. Served as the department expert on the billing software systems; Cirius, Expressbill, & AMI. Performed user access management on as- needed basis. Communicated and executed system and payer updates on a timely basis. Performed… Show more Assisted billing managers, supervisors, and staff with system trouble shooting as needed. Independently investigated and resolved issues as they arose, utilizing vendor support staff. Participated in research and resolution of items on the change management agenda. Served as the department expert on the billing software systems; Cirius, Expressbill, & AMI. Performed user access management on as- needed basis. Communicated and executed system and payer updates on a timely basis. Performed daily processes and regular maintenance of Cirius and AMI software programs. Initiated and participated in process improvement activities regularly. Show less
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Education
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2004 - 2006
James Madison University
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management -
2002 - 2004
Piedmont Virginia Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Community
