Donna Frankoski
Part-time Instructor-Continuing Education and Workforce Development-Beaufort, SC at Technical College of the Lowcountry- Claim this Profile
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Bio
Experience
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Technical College of the Lowcountry
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United States
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Higher Education
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200 - 300 Employee
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Part-time Instructor-Continuing Education and Workforce Development-Beaufort, SC
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Jul 2009 - Present
Leadership and management development through personal coaching and classroom facilitation. Customized program development. Leadership and management development through personal coaching and classroom facilitation. Customized program development.
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Antaean Solutions
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United States
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Financial Services
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1 - 100 Employee
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Consultant
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Jun 2008 - Apr 2009
Managed end-user training for the Commercial and Industrial line of business of National City Bank in their acquisition of MidAmerica Financial of Chicago. Responsibilities included development/reproduction/distribution of training materials, scheduling of facilities and trainers, communication of training classes, progress reports, and the development of a training template for future acquisitions (timeframes, communication model, master training materials). Managed end-user training for the Commercial and Industrial line of business of National City Bank in their acquisition of MidAmerica Financial of Chicago. Responsibilities included development/reproduction/distribution of training materials, scheduling of facilities and trainers, communication of training classes, progress reports, and the development of a training template for future acquisitions (timeframes, communication model, master training materials).
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Owner
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Mar 1997 - Jan 2007
Consulting and training services specializing in management and supervisory skills, custom training programs, meeting facilitation, competency development, development of policy and procedures manuals. Also administered and scored Myers Briggs Type Indicator instrument. Consulting and training services specializing in management and supervisory skills, custom training programs, meeting facilitation, competency development, development of policy and procedures manuals. Also administered and scored Myers Briggs Type Indicator instrument.
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Citizens
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United States
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Banking
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700 & Above Employee
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Training Manager
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Feb 2003 - Mar 2006
Managed internal consulting and training to increase employee performance and effectiveness, particularly in the areas of retail sales and service. Managed internal consulting and training to increase employee performance and effectiveness, particularly in the areas of retail sales and service.
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Sales Manager
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2005 - 2006
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Senior Project Manager/Program Developer
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1997 - 1998
Managed development of training programs, certified trainers to conduct various programs, developed and managed rollout of new technologies for retail sites. Managed development of training programs, certified trainers to conduct various programs, developed and managed rollout of new technologies for retail sites.
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KeyBank
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United States
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Banking
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700 & Above Employee
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Project Manager-Investment & Trust Operations
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Nov 1994 - Apr 1997
Managed the development and implementation of end-user training for a new Trust Accounting mainframe system and two support systems. Responsibilities included conducting needs analysis of end users and facilities, developing new procedures manuals and job aids, developing curriculum and scheduling training classes, developing communication vehicles, conducting train-the-trainer sessions, developing and maintaining project plan. Also responsible for project team development and training. Managed the development and implementation of end-user training for a new Trust Accounting mainframe system and two support systems. Responsibilities included conducting needs analysis of end users and facilities, developing new procedures manuals and job aids, developing curriculum and scheduling training classes, developing communication vehicles, conducting train-the-trainer sessions, developing and maintaining project plan. Also responsible for project team development and training.
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Program Developer/Project Manager/Trainer
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1990 - 1994
Developed custom training programs for all aspects of the Retail line of business, managed video-based training programs with outside vendors, facilitated training programs, certified other trainers to conduct various training programs, liaison with Retail Human Resources, . Developed custom training programs for all aspects of the Retail line of business, managed video-based training programs with outside vendors, facilitated training programs, certified other trainers to conduct various training programs, liaison with Retail Human Resources, .
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Education
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The University of Akron
MA, Adult Education, E-Learning