Experience

ViPS

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Systems Analyst

  • Jun 1988 - Present

  • Medicare Part B and Durable Medical Equipment claims processing: Lead a team to support the adjudication process in quarterly releases. Ensured that all releases were delivered on schedule, and system metrics were met for quality. • Retiree Drug Subsidy (RDS) and Early Retiree Reinsurance Program (ERRP) : Researched and resolved issues with application processing accurately and timely. • Eligibility Appeals Operation Support (EAOS):- Lead a team of Intake Appeal Clerks, ensuring that appeals were entered accurately with less than a one percent error rate. Show less



Farm Credit Bank

• Hunt Valley, Maryland

• Senior Programmer Analyst

  • 1987 - 1988

  • Verified that the fixed assets process matched the Inventory process. Identified and corrected an existing system issue where in some cases fixed assets were not being reported correctly. • Verified that the fixed assets process matched the Inventory process. Identified and corrected an existing system issue where in some cases fixed assets were not being reported correctly.



Hanover House

• Hanover, Pennsylvania

• Senior Programmer Analyst

  • 1985 - 1987

  • Ensured that the online order processing system was accurate and available. Researched and created solutions for systems issues identified by the order processing clerks. • Ensured that the online order processing system was accurate and available. Researched and created solutions for systems issues identified by the order processing clerks.



Citicorp Financial, Inc.

• Programmer Analyst

  • 1979 - 1985

  • Developed and maintained billing, payroll, and collections applications for the Choice credit card. Was the lead developer on a new plating notification letters process, that was delivered on schedule and met the defined specifications. • Developed and maintained billing, payroll, and collections applications for the Choice credit card. Was the lead developer on a new plating notification letters process, that was delivered on schedule and met the defined specifications.