General Manager

• Eyl 2021 - - Halen

Founder

• May 2020 - - Halen

The relationship and communication between the Executive and the Assistant is a key factor. The better we communicate the more effective we can be in helping them deliver their results which in turn makes a healthier working environment.When this happens a solid working partnership is built, collaboration improves and both parties are more productive …. Happy days!When this doesn’t happen, the connection is weakened, productivity deteriorates and more time is wasted …. Stressful times!Partnering Intelligence or ‘PQ' is a way of understanding and doing the things that creates healthy, thriving relationships. Partnering skills can be measured and learned. If you use these with the processes you already have, you can be even more successful.PQ4EA provides training to help EA's use partnering skills to provide more effective support.

Executive Assistant to the Directors

• Ağu 2020 - - Halen

Executive Assistant to CEO / Managing Director

• Nis 2018 - Tem 2020

The main function of my role is provide full executive assistance and administrative support to the CEO. During my time at deVere, I have won business awards for 2 consecutive years “Top Newcomer in 2018 and “Unsung Business Hero” in 2019.• Extensive diary management for the CEO• Inbox management – responding and actioning all emails• Maintain a task diary, informing the CEO of key tasks each week • Organising all UK and overseas travel and accommodation and coordinating extensive travel itineraries• Produce and circulate papers for all Board and Committee Meetings• Minute taking for all Board and Committee Meetings• Managing CEO’s personal diary including booking personal appointments.• Working collaboratively with team members across the organisation• Organise and oversee specific projects as required by the CEO• Organising events, training sessions and off site meetings• Supporting HR in recruitment, grievance hearings, issuing new starter contracts and documentation and general day to day HR related tasks. • Creating office-based documentation to the highest of standards, using all Microsoft Office package.• Liaising with third party agents to ensure CEO’s private rentals both UK and overseas are managed effectively and any sales are progressed to completion• Assist in the personal annual tax return for the CEO

PA to MD

• Mar 2016 - Nis 2018

As PA to the MD, I managed a demanding and complex work load to allow her to focus on the running and growth of the business. This involved dealing with sensitive information and required a flexible approach to adapt to a shifting business backdrop whilst maintaining ‘business as usual’. In addition to assisting the MD I had responsibility to support members of the Exec Team so rely on my general business acumen to do this as seamlessly as possible. Other duties included:• Managing important and sensitive business on behalf of the MD, solving problems and responding to unexpected demands in the director’s absence• Dealing with key and often confidential communications on behalf of the MD and Exec Team• Managing a scheduled diary and organising all appointments and meetings, to ensure there were no overlaps or double bookings within the MD’s day.• Creating and maintaining a highly organised filing system for documents• Preparation of monthly Exec Reports and Sales meeting presentations• Management of travel, accommodation and expenses• Assorted HR duties including contracts of employment, requesting references, processing of new starters/leavers, organising new staff inductions, management of staff sickness and absences, maintaining the staff holiday planner, calculating and logging staff overtime, staff appraisals and other ad-hoc HR duties as and when required

Project Manager

• Eyl 2014 - Mar 2016

As Project Manager I worked in a fast-paced environment to oversee the production and despatch of secure materials within the customer’s agreement framework requiring discretion and confidentiality whilst maintaining a high degree of accuracy, excellent communication skills both internally and in a client facing role. Other duties included: • Problem solving and using independent judgment to prioritise own and other’s workloads• Adhering to stringent SLA’s• Managing important and sensitive data• Managing of staff and logistic support• Reporting of performance statistics• Leading customer and team meetings

PA to Medical Director and Director of Nursing (Temporary Contract)

• Tem 2013 - Ağu 2014

This was a split role working for 2 Directors across 2 Directorates within NHS England. My main duties included day to day diary management for both the Medical Director and the Director of Nursing and Quality. The role was challenging and varied, including organising and co-ordinating many meetings including one to one meetings to large conferences of 250 people plus. Other duties included:• Management of travel, accommodation and expenses• Electronic diary management to prioritise the Directors work schedule• Managing important and sensitive business and communications on behalf of the director, solving problems, responding to unexpected demands in the director’s absence• Working in partnership with others to deliver successful outcomes including other NHS directorates, Regional Area Teams, Clinical Commissioning Groups, Hospital Foundation Trusts and other Health Providers• Organising meeting, conferences and events involving internal, external colleagues and high-level stakeholders• Documenting information from meetings and transcribing accurate minutes electronically

PA to Managing /Operations Director and Business Development Manager

• Nis 2008 - Haz 2013

(This position ended due to company merge)Being PA to both the Managing Director of the company and the Business Development Manager, the combination of roles made this position most varied. As PA to the Managing Director I was responsible for the collating of information and distribution of the agendas and reports for meetings. I attended many meetings to minute take including large Board meetings at the Head Office in London. I looked after the MD’s busy diary, organised his train, flight and hotel accommodation when required and any other duties a PA would expect to undertake. As PA to the Business Development Manager, I assisted with the marketing for the company including organising and attending seminars and exhibitions. I was responsible for the replenishment of literature including updating and amending the literature as and when necessary. I also assisted with HR duties including typing up staff appraisals, dealing with expense and mileage claim forms. I was responsible for the internal auditing for over 30 field assessors and had shared responsibility with two other colleagues for the QA system as well as suspending and withdrawing members from the Competent Persons Scheme that the company runs. Other duties included:• Exhibition management • Seminar & workshop coordination • Management of compliance and auditing standards• Suspensions & withdrawal• Management of training records• Agenda and report management • Management of travel and accommodation• PA, HR and Secretarial duties

Car Sales Executive

• Eyl 2006 - Nis 2008

Sales Negotiator

• Ağu 2005 - Eyl 2006

Medical Legal Secretary

• Ağu 2002 - Ağu 2005

Sales Administrator

• Haz 1995 - Tem 2002