Experience

Andrews Federal Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• Branch Manager

  • May 2023 - Present



D Campbell Services

• Chief Executive Officer

  • Apr 2016 - Present



Bank of America

• United States
• Banking
• 700 & Above Employee

• Relationship Manager

  • Apr 2017 - Mar 2023



Waste Connections

• United States
• Environmental Services
• 700 & Above Employee

• Sales Manager

  • Apr 2016 - Apr 2017

   Sale New Business Accounts  Business to Business Marketing  Negotiate Business contracts and prices  Retain existing business profitability  Maintain scheduled and staff needs  Increase staff productivity by 20%  Develop staff and ensure product knowledge  Achieve aggressive, profitable revenue growth goals  Increased customer retention by 50%  Staff talent development  Address customer escalations  Sale New Business Accounts  Business to Business Marketing  Negotiate Business contracts and prices  Retain existing business profitability  Maintain scheduled and staff needs  Increase staff productivity by 20%  Develop staff and ensure product knowledge  Achieve aggressive, profitable revenue growth goals  Increased customer retention by 50%  Staff talent development  Address customer escalations



Cricket Communications

• Assistant Retail Manager

  • Mar 2009 - Apr 2016

  B2B Marketing Staff Development Sales Predictions and Forecasts Managing P&L report customer satisfaction and retention managed staffing concerns and capabilities adverting marketing event planning accounts payable accounts receivables’ nightly audits sales predictions and strategies B2B Marketing Staff Development Sales Predictions and Forecasts Managing P&L report customer satisfaction and retention managed staffing concerns and capabilities adverting marketing event planning accounts payable accounts receivables’ nightly audits sales predictions and strategies



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Call Center Supervisor

  • Oct 2007 - Feb 2009

  staff development daily operations driving results sales management customer retention customer satisfaction advertising staff development daily operations driving results sales management customer retention customer satisfaction advertising



Anderson and Associates P.C

• Office Manager

  • Jan 2005 - Jan 2007

  staff development, customer satisfaction and retention, managed staffing concerns and capabilities, adverting, marketing, event planning, accounts payable, and accounts receivables’, nightly audits, sales predictions and strategies, triages, phelbotomy, and EKG's and customer experience staff development, customer satisfaction and retention, managed staffing concerns and capabilities, adverting, marketing, event planning, accounts payable, and accounts receivables’, nightly audits, sales predictions and strategies, triages, phelbotomy, and EKG's and customer experience