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5.0

/5.0
/ Based on 2 ratings
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LinkedIn User

For about 8 years I was fortunate to worked with Donna. I feel that Donna possess good managerial and organizational skills. With her leadership skills, Donna will be a valuable asset in any organization she'll belong or participate in.

Randy Tiffany

Donna has always provided excellent service support to my customers and has assisted me throughout the sales process of complicated technical solutions.

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Experience

    • United States
    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • Global Inside Sales & Customer Support Coordinator
      • Feb 1993 - Present

      Global Inside Sales Coordinator supporting all sales staff, reps and OEM with the quoting and processing of new orders from quote to ship. Prepare all US and International shipping documentation including the required customs documents (including Carnets, Commercial Invoices, SEDs and Certs of Origin). Meet daily with the production floor on the status of all open orders and update the field and customers of expected deliveries. Assist AR with collections and meet weekly to review aging. Maintain multiple spreadsheets on sales activity. Assist the GM with daily request. Customer Support Coordinator supporting the field and customers with all inquires regarding defective equipment. Process documentation and prepare to send the replacement parts. Maintain the travel schedule for the US and international field service engineers for their site visits. Prepare travel arrangements for incoming visitors/customers.

    • Mounted Diamond and Jewelery Vault Supervisor
      • Sep 1983 - 1991

      Worked in the Kay Jewelers home office supporting over 500 jewelry stores for all mounted diamonds, colored stones and gold jewelry. Duties included but not limited to managing permanent and seasonal staff, inventory control, maintaining store stock levels, attending managers meetings, assisted all store managers and District Managers with merchandise recalls and stock re-leveling, traveled to US locations for new store acquisitions and vendor sites. Kay Jewelers was sold to Ratner and moved the home office to Ohio.

Education

  • Northern Virginia Community College
    Microsoft Office
    2009 - 2009

Community

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