Experience

Jane Goodall Institute Global

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Internal Communications Advisor

  • Nov 2020 - Present



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Internal Communications Channel Lead

  • Jun 2019 - Mar 2020

  At British Airways, I launched an innovative digital workspace to 50,000 colleagues. The platform included an integrated chatbot and AI capability, with a focus on video content. My role was to firstly present to teams to gain buy-in for the new platform. I then worked to train all content owners with face to face and Office365 training sessions, nationally and internationally. Acting in a Business Partner capacity, I worked with teams to design and re-purpose their best content to showcase areas of expertise in the very best light. Due to tight timescales, the project, delivered using Agile, was fast-paced which required sound judgement and quick thinking on my feet. The project was delivered to time and specification with outstanding feedback.



St George's University Hospitals NHS Foundation Trust

• Internal Comms Contractor

  • Jan 2019 - Jun 2019



Islington Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Senior Communications and Engagement Officer

  • Apr 2018 - Sep 2018

  Managed external communications accounts: Libraries, Markets, Crime and Safety and Children and Young PeopleLed on an innovative successful holiday hunger campaign, 'Lunch Bunch' Managed internal communications channels and external social media feeds using Social sign in Managed external communications accounts: Libraries, Markets, Crime and Safety and Children and Young PeopleLed on an innovative successful holiday hunger campaign, 'Lunch Bunch' Managed internal communications channels and external social media feeds using Social sign in



Transport for London

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Programme Manager, TfL Marketing Team

  • Apr 2016 - Feb 2018

  I held three roles within TfL and received internal awards for outstanding delivery of projects, including a recent nomination for ‘We Are the City’ Rising Stars Top 100 Women in the UK awards. I was successfully shortlisted. • Developed and executed an effective communications strategy to increase school engagement for TfL’s school engagement scheme: STARS (Sustainable Travel, Active, Responsible, Safe) • Identified and commissioned press opportunities, created original content and monitored engagement to effectively and innovatively promote the scheme. This included initiating articles for the New Statesman and The Metro as well as within local London press and TfL social media channels • As part of a 10-year scheme anniversary project, I planned and delivered a successful London-wide car-free event for schools, attended by the Walking and Cycling Commissioner, which increased active travel by 32%, minimsing air pollution on the day. I published a blog which summarised the key findings • Developed email and newsletter communication campaigns aligned with the draft Mayor’s Transport strategy: overseeing production of news stories and web content for the scheme’s website stars.tfl.gov.uk • Project managed an annualised programme of seminars and award ceremonies held at London’s City Hall, where I presented to varied audiences of up to 250 attendees• Managed and oversaw the quality assurance process for school scheme accreditation, setting up standards and deliverables. Over 1,500 of London’s schools were accredited • Planned scheme reporting activity to highlight key achievements and risks for continual improvement • People managed a team of three project officers, ensuring outstanding delivery of the scheme • Managed scheme budget of £300k per annum

• Communications Officer

  • Apr 2014 - Apr 2016

  • Created and delivered communications strategies for highly defined, external audiences aligned to the TfL business plan and Mayoral objectives• Advised business stakeholders on best practice to determine the most effective communication channels and explore digital solutions significantly improving web presence • Managed the production of professionally designed TfL newsletters to external audiences of up to 40,000• Project managed a high profile campaign for Private Hire drivers: ‘Assistance dogs are your passengers too’ • Project managed the production of the ‘Big Red Book, Fourth Edition’ and a supporting campaign for bus drivers• Co-project managed the high-profile ‘London Bus Awards’ in 2014 and 2015• Ran a public consultation to extend bus route, working with senior politicians, analysed feedback and published the report• Voluntary projects: Influenced and enhanced the design of celebratory initiatives such as TfL’s ‘Year of the Bus’ and ‘100 Years of Women in Transport’ external awareness campaigns

• Early Career Consultant, HR Team

  • May 2012 - Apr 2014

  • Managed key projects to support the development of graduate and apprentice trainees, acting as a business partner in the design and implementation of early career development programmes• Project managed TfL work placement guidelines for early talent • Wrote internal and external news articles and reported back to the Mayor’s committee on the success of development programmes• Designed and ran a bespoke Foundation Degree for engineers partnering with Sheffield Hallam University• Planned and managed numerous bespoke high-profile events including early talent induction weeks



Institution of Engineering and Technology (IET)

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Courses Manager - FTC

  • Jun 2011 - Jun 2012

  • Marketed professional development training courses for engineers and managed training providers• People managed a team of four administrators staff and trainers• Managed an open public training schedule, making decisions on whether to run, cancel or promote courses • Produced a full suite of marketing materials for courses with budget management responsibility of £300k• Managed projects such as the introduction of commercial e-Learning and other new open courses • Marketed professional development training courses for engineers and managed training providers• People managed a team of four administrators staff and trainers• Managed an open public training schedule, making decisions on whether to run, cancel or promote courses • Produced a full suite of marketing materials for courses with budget management responsibility of £300k• Managed projects such as the introduction of commercial e-Learning and other new open courses



Goodwill Group Foundation

• Voluntary English Teacher

  • Dec 2010 - Mar 2011

  In late 2010, I took a short career break to undertake charity work as a TEFL teacher. I joined Goodwill Group Foundation on a voluntary basis as an English Teacher. Goodwill's group aim is to provide essential skills for underprivileged women in the Bangkok area. In late 2010, I took a short career break to undertake charity work as a TEFL teacher. I joined Goodwill Group Foundation on a voluntary basis as an English Teacher. Goodwill's group aim is to provide essential skills for underprivileged women in the Bangkok area.



Cushman & Wakefield - Formerly DTZ

• United States
• Commercial Real Estate
• 700 & Above Employee

• Graduate Recritment & Development Officer

  • Apr 2010 - Oct 2010



Transport for London

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Early Years Advisor

  • Nov 2006 - Feb 2010

  As above As above