Donn Miller

Project Manager at Vidoori Inc
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Contact Information
us****@****om
(386) 825-5501
Location
US
Skills

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Credentials

  • Agile v3
    -

Experience

  • Vidoori Inc
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager
      • Oct 2018 - Present
  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Program Manager
      • 2017 - Jul 2018

      Oversaw budget and schedule for Management Reporting System for the US Census Bureau . Managed resource work and $3.1M budget. Prepared and delivered cost review reports and provided overall budget outlook. Worked with Project Management Office and the prime contractor to stay on budget and schedule. Assisted technical team lead to keep work on track, and apprised testing teams of delays. Prepared cost review feedback based on actual cost and schedule data versus baseline; presenting variances and corrective actions to prime contractor project team and Census Bureau, informing of forecast progress.

    • Team lead / Liaison
      • 2017 - 2017

      Led Systems Integration Management (SIM) group within Enterprise Data Management and Engineering (EDME), under Customs and Border Protection (CBP). Worked directly with government lead to ensure change requests were properly assigned. Liaised with EDME Program Office and provided direction for program office and engineering staff for infrastructure changes.Worked between government leads, contracting staff and government group members to improve relationships and make group run more efficiently. Managed on average 32 service tickets, verifying implementation details were documented and communicated, while minimizing production issues with implementing hardware, software, and networking changes.

    • Team Lead
      • 2009 - 2016

      Supervised several groups in Automated Commercial Environment (ACE) - Operations and Maintenance, SAP Basis and Database Administration (DBA). Worked directly with government leads to determine production procedures and work prioritization to make sure work was completed in correct order. Managed group that owned production environment changes and ensured procedures were followed. Collaborated with implementation teams to reduce outage window time. Worked with customer and technical teams to streamline, automate, and complete processes in parallel, while reducing window outage times. Overcame 25% staff reduction by partnering with team leads, program manager and customer, determining critical processes to modify and optimize and provide quality while meeting SLAs.

Education

  • American University
    Management Information Systems (MIS)
  • George Mason University
    Decision Sciences / Information Systems (BS)

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