Don L.

Quality Assurance Analyst at NetherRealm Studios (WB Games)
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Location
Chicago, Illinois, United States, US

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Experience

    • United States
    • Computer Games
    • 200 - 300 Employee
    • Quality Assurance Analyst
      • Nov 2022 - Present

      - Collaborating with QA and gameplay programming to develop automated testing tools and scripts tailored specifically for NRS games, streamlining the testing process and enhancing efficiency. - Conducting nightly automated performance testing to monitor build stability. - Utilized PlayStation Razer and Xbox Pix tools for in-depth gameplay performance analysis. - Thoroughly documenting bug reports in JIRA, including precise reproduction steps. Validating all fixes once marked as resolved by the development team. Show less

    • Retail
    • 700 & Above Employee
    • Product Flow Specialist
      • Aug 2022 - Feb 2023

      - Assisted with receiving product from shuttle and weekly product supply trucks- Received inbound and ship outbound store products- Ensured inventory integrity through various inventory adjustments- Assisted in cash management, validating deposit on average of $10,000+ daily.

    • Customer Experience Specialist
      • Nov 2020 - Aug 2022

      - Trained 5 new hires and ensured on-going knowledge of Apple products and services- Assisted in customer checkouts, pick-ups and carry-outs- Assisted in cash management, validating deposit on average of $10,000+ daily.- Tailored and recommended products and services for customers- Maintained consistent knowledge of 1500+ products

Education

  • The Art Institutes
    Bachelor of Arts - BA, Game and Interactive Media Design

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