Experience

Etisal Assiut

• Egypt
• Non-profit Organizations
• 1 - 100 Employee

• Communications Executive

  • Sep 2023 - Present

  - Build new partnerships with new donors and partners. - Research of possible services to be delivered to the members and could support the attraction of new members. - Suggest ways to develop Etisal Assiut’s services. - Participates in setting plans for opening new channels and markets. - Plan and implement services & programs campaigns as needed. - Identify problems occurring within an activity and report to the CEO. - Build new partnerships with new donors and partners. - Research of possible services to be delivered to the members and could support the attraction of new members. - Suggest ways to develop Etisal Assiut’s services. - Participates in setting plans for opening new channels and markets. - Plan and implement services & programs campaigns as needed. - Identify problems occurring within an activity and report to the CEO.



National Bank of Egypt (NBE)

• Egypt
• Banking
• 700 & Above Employee

• CALL CENTER

  • Aug 2022 - May 2023

  - A polite attitude towards work and empathy for the customers' needs. - Have excellent listening and problem-solving skills to provide the information or solutions that customers need. - A polite attitude towards work and empathy for the customers' needs. - Have excellent listening and problem-solving skills to provide the information or solutions that customers need.



my way

• Egypt
• Personal Care Product Manufacturing
• 100 - 200 Employee

• SALES AND DEVELOPMENT OFFICE

  • Oct 2021 - Aug 2022

  - Reviewed customer feedback and then suggested ways to improve. - Ensured that new clients will grow into a loyal customer base - Reviewed customer feedback and then suggested ways to improve. - Ensured that new clients will grow into a loyal customer base



Soup and Soul

• The New Valley

• FOUNDER

  • Jan 2020 - Oct 2021

  - Increased the customer satisfaction by improving the customer service. - Planned and coordinated daily activity. - Improved the communication by the Marketing at social media. - Increased the customer satisfaction by improving the customer service. - Planned and coordinated daily activity. - Improved the communication by the Marketing at social media.