Dong Huynh
Guest Services Associate at Chicago Children's Theatre- Claim this Profile
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Topline Score
Bio
Credentials
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Level 2 Award with Distinction
WSET — Wine & Spirit Education TrustSep, 2020- Nov, 2024
Experience
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Chicago Children's Theatre
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United States
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Entertainment Providers
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1 - 100 Employee
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Guest Services Associate
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Sep 2019 - Present
- Fulfill ticket requests and answer patron questions via email and phone. - Act as day-of onsite Event Manager for privately rented events in theatre. - Assist House Management with usher management and patron seating. - Set up, organize, render service, and tear down concession station. - Member of website revamp committee. - Fulfill ticket requests and answer patron questions via email and phone. - Act as day-of onsite Event Manager for privately rented events in theatre. - Assist House Management with usher management and patron seating. - Set up, organize, render service, and tear down concession station. - Member of website revamp committee.
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Freelance
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Remote
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Political Consultant
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Apr 2015 - Present
Campaign highlights include: Hillary for America, Cook County Soda Tax, Ossoff Congressional Race (GA-6). - Create datasets from potential voter profiles and financial models for campaign policies. - Manage communication strategies that influence public opinion for national ad campaigns. - Craft quick-paced quantitative analytics that lead team to informed decision making. - Day-to-day strategizing to enhance and advocate for intended goals. Campaign highlights include: Hillary for America, Cook County Soda Tax, Ossoff Congressional Race (GA-6). - Create datasets from potential voter profiles and financial models for campaign policies. - Manage communication strategies that influence public opinion for national ad campaigns. - Craft quick-paced quantitative analytics that lead team to informed decision making. - Day-to-day strategizing to enhance and advocate for intended goals.
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Chicago Park District
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United States
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Government Administration
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700 & Above Employee
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Program and Events Coordinator
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Jun 2019 - Aug 2019
Seasonal summer team member of the Front of House department at Theatre on the Lake. - Work remotely via email and phone to organize patron ticket reservations, taking care to account for fluctuating house sizes as dictated by productions. - Create forms and templates to accurately track patron data, ticket reservations, and audience survey responses. - Assist House Management with program counting, usher management, and patron seating. Seasonal summer team member of the Front of House department at Theatre on the Lake. - Work remotely via email and phone to organize patron ticket reservations, taking care to account for fluctuating house sizes as dictated by productions. - Create forms and templates to accurately track patron data, ticket reservations, and audience survey responses. - Assist House Management with program counting, usher management, and patron seating.
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Grand Teton Music Festival
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United States
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Music
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1 - 100 Employee
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Box Office Associate
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Jun 2018 - Aug 2018
Seasonal summer team member of the Front of House staff. - Fulfill ticket requests, process transactions, and troubleshoot issues via email and phone. - Work directly with the administrative staff in order to disseminate accurate and up-to-date information to patrons and musicians. - Set up, organize, render service, and tear down concession station for evening concerts. - Update and maintain patron database records. Seasonal summer team member of the Front of House staff. - Fulfill ticket requests, process transactions, and troubleshoot issues via email and phone. - Work directly with the administrative staff in order to disseminate accurate and up-to-date information to patrons and musicians. - Set up, organize, render service, and tear down concession station for evening concerts. - Update and maintain patron database records.
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Chicago Symphony Orchestra
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United States
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Performing Arts
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100 - 200 Employee
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Ravinia Festival Intern
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May 2011 - Sep 2011
Attended to the general needs of visiting guest artists. Attended to the general needs of visiting guest artists.
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Education
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2013 - 2015
Harris School of Public Policy at the University of Chicago
Master of Public Policy, Urban Policy -
2009 - 2013
Northwestern University
Political Science, History
Community
