Donato Dee Banaag

IT Support Technician at Allegro MicroSystems Philippines, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
PH

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Credentials

  • Database Foundations: Data Structures
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • Database Foundations: Intro to Databases
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Windows Server 2019: Installation and Configuration
    LinkedIn
    May, 2022
    - Oct, 2024
  • Windows 10: Administration
    LinkedIn
    May, 2021
    - Oct, 2024
  • Windows 10: Administration
    LinkedIn
    Nov, 2018
    - Oct, 2024

Experience

  • Allegro MicroSystems Philippines, Inc.
    • 1 - 100 Employee
    • IT Support Technician
      • Mar 2015 - Present

      • Hardware and Software Installation • Network Troubleshooting including patching and tracing network line • Practical PC troubleshooting and problem analysis of software and hardware • Support Windows Environment such as Windows XP and higher version of Operating Systems • Knowledgeable in ticketing system such as Service Desk • Generate reports for performance tracking • Knowledge in Active Directory user and computer management • Basic Server Support • Manufacturing and Production Support • Production Application Support • Office 365 Support • Back - Up System • Support users with remote application such as VNC, Dame Ware & Remote Desktop Support • CompTIA Network + Mapua Information Technology Center 333 Mapua Bldg. Sen Gil Puyat Ave. cor N. Garcia St., Makati City July 29, 2017 – August 26, 2017

Education

  • Lyceum of the Philippines University - Batangas City
    Bachelor of Science in Computer Engineering
    2008 - 2013

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